Xiamen Hub Transfer Service
Ⅰ. Applicable provisions and the corresponding explanation
1. Transfer passengers meeting the following conditions are eligible for Xiamen Airlines interline transfer services:
1.1 Purchase Xiamen Airlines interline tickets under the same ticket number.
1.2 The actual operating carrier is Xiamen Airlines. Passengers taking code-share flights are not eligible for interline transfer services.
1.3 Transfer with connection at Xiamen Airport.
1.4 Xiamen Airlines only provides interline transfer services to passengers with self-care ability (certified by Xiamen Airlines ). Unaccompanied minor/senior citizen are not eligible for interline transfer services.Miners under 16 years old shall apply for interline transfer service accompanied by adult relatives;
1.5 Interline through check-in is only available for flights on the same day.
Special Notes: This service is available for passengers taking two domestic flights both with Xiamen Airlines via Xiamen Airport, but it is subject to the regulations of the originating station. Passengers with flights departing from Beijing, Changchun, Chongqing, Changsha, Dalian, Fuzhou, Guangzhou, Harbin, Haikou, Hangzhou, Hefei, Jinan, Kunming, Nanjing, Nanning, Tsingtao, Shanghai Hongqiao, Shenyang, Taiyuan, Tianjin, Wuhan, Xi’an, Xining, Yinchuan, Zhengzhou, Chengdu, Ningbo, Guilin, Liuzhou, Lanzhou, Urumqi, Mudanjiang, Shenzhen, Zhoushan, Nanchong, Mianyang, Wuyishan, Lianyungang,Zhuhai, Yuncheng, Guiyang, Zhongwei, Guyuan airports with connection international/regional flights via Xiamen Airport, which were both operated by Xiamen Airlines, may also enjoy the through check-in service at the originating airport. This service will be available at more stations. For further information please visit Xiamen Airlines official website and official WeChat.
2. Minimum Connection Time on Xiamen Airport:
2.1 Domestic to Domestic: 60 min.
2.2 International/regional to Domestic, Domestic to International/regional, International/regional to International/regional: 120 min.
3. Important:
3.1 Check-in counters close 30 minutes before scheduled time of departure for domestic flight and 45 minutes before scheduled time of departure for international/regional flight.
3.2 Boarding gates close 15 minutes before scheduled time of departure.
3.3 For better service, please keep the boarding pass for your preceding flight segment.
Ⅱ. Service guides for international/regional to international/regional transfer service
1. General process:
Arrival at Xiamen Airport Terminal 3 - Entry formalities (Immigration & Customs) - Exit formalities (Customs) - Check-in for onward flight - Exit formalities (Emigration) - Security check – Waiting for departure and boarding
24-Hour Direct Transit Flow: Arrival at Xiamen Airport Terminal 3 - 24-Hour Direct Transfer Area - Waiting for departure and boarding
* Warm tip: As the Transfer Passenger Lounge is not in the direct transit waiting area. If you need to apply for it, please do not enter the 24-Hour Direct Transfer Area.
2. Minimum Connection Time: 120 min.
3. Passengers with fever, vomiting, diarrhea and other diseases must report to the Customs officers.
4. Immigration/Emigration:
4.1 General procedure: go through the Entry/Transit formalities at the Immigration/Emigration counter with your valid travel documents and itineraries.
4.2 Gentle Reminder: Please consult China's State Immigration Administration about the specific exit and entry policies in advance.
Reference website: http://www/mps/gov/cn/n2254996/index/html
4.3 72 hour visa-free transit.
5. Baggage:
Passengers taking international/regional flights and transfer via Xiamen to other international/regional destinations with both segments operated by Xiamen Airlines at the same day, are eligible for through check-in baggage at the originating airport and do not need to pick up the checked baggage at Xiamen Airport.
6. Check-in Counter for onward flights:
Counter F, International Departure Hall on the second floor (Tips: Check-in counters close 45 minutes before scheduled time of departure for international/regional flights and please arrive at the boarding gate 15 minutes before scheduled time of departure).
7. Service information: 95557.
Ⅲ. Service guides for international/regional to domestic transfer service
1. General process:
Arrival at Xiamen Airport Terminal 3 - Entry formalities (Immigration & Customs) - Check-in for onward flight (no need for through checked passengers)- Security check – Waiting for departure and boarding.
2. Minimum Connection Time: 120 min.
3. Passengers with fever, vomiting, diarrhea and other diseases must report to the Customs officers.
4. Immigration:
4.1 General procedure: go through the Entry/Transit formalities at the Immigration counter with your valid travel documents and itineraries.
4.2 Gentle Reminder: Please consult China's State Immigration Administration about the specific exit and entry policies in advance.
Reference website:http://www.mps.gov.cn/n2254996/index.html
4.3 72 hour visa-free transit.
5. Baggage:
Passengers, transferring to other MF domestic flight on the same day via XIAMEN, could check through to your domestic destination at your departure airport. Passenger with baggage through-checked to final destination need to proceed to the waiting area designated by Customs, and wait until your checked baggage clearance finished.
6. Check-in counter for onward flights:
B11 counter and others (except First Class check-in counter, Domestic Departure Hall on the second floor (Tips: Check-in counters close 30 minutes before scheduled time of departure for domestic flights and please arrive at the boarding gate 15 minutes before scheduled time of departure).
7. Service information: 95557.
Ⅳ. Service guides for domestic to international/regional transfer service
1. General process:
Arrival at Xiamen Airport Terminal 3 - Exit formalities (Customs) - Check-in for onward international/regional flight - Exit formalities (Emigration) - Security check – Waiting for departure and boarding.
2. Minimum Connection Time: 90 min.
3. Passengers with fever, vomiting, diarrhea and other diseases must report to the Customs officers.
4. Emigration:
Go through the Entry/Transit formalities at the Emigration counter with your valid travel documents and itineraries.
5. Baggage:
5.1 Passengers taking Xiamen Airlines-operated domestic flights with connection on Xiamen Airlines international/regional flights via Xiamen Airport at the same day may enjoy the through check-in service (including both passenger and baggage) at the originating airport and do not need to pick up the checked baggage at Xiamen Airport. Check if the through check-in service is available at your originating airport. (see Clause 1.5 of this article)
5.2 Passengers taking domestic flights originating from the airports which the through check-in services are not available, and transferring via Xiamen to international/regional destinations, need to pick up the checked luggage at Xiamen Airport and check-in again to go through the customs and security checks.
6. Check-in counter for onward flights:
Counter F, International Departure Hall on the second floor (Tips: Check-in counters close 45minutes before scheduled time of departure for international/regional flights and please arrive at the boarding gate 15 minutes before scheduled time of departure).
7. Service information: 0592-5739500 or 95557.
Ⅴ. Service guides for domestic to domestic transfer service
1. General process:
Through check-in at the originating station - Arrival at Xiamen Airport Terminal 3 – Confirm at the Transfer Counter (in the Security Control Area) – Waiting for departure and boarding.
2. Minimum Connection Time: 60 min.
3. Baggage:
3.1 Passengers taking domestic flights and transfer via Xiamen to domestic Chinese destinations with both segments operated by Xiamen Airlines, are eligible for through check-in at the originating airport and do not need to pick up the checked baggage at Xiamen Airport (subject to notification of the originating station).
3.2 Passengers taking domestic flights and transfer via Xiamen to domestic Chinese destinations with any segments not operated by Xiamen Airlines, are not eligible for through check-in at the originating airport and need to pick up the checked baggage at Xiamen Airport and check-in again.
4. Transfer counter:
4.1 In the Security Control Area: Comprehensive Services counter near Gate 6.
4.2 Outside Security Control Area: B11 counter and others (except First Class check-in counter), Domestic Departure Hall on the second floor.(Tips: Check-in counters close30minutes before scheduled time of departure for domestic flights and please arrive at the boarding gate 15 minutes before scheduled time of departure.)
5. Service information: 95557.