Xiamen Airlines Bags APEX World Class Award again, the only Chinese Carrier on the Prestigious List

On October 30, during the APEX (Airline Passenger Experience Association) Annual Awards Ceremony held in Los Angeles, USA, Xiamen Airlines secured its third "World Class Airline" award. Standing as the sole Chinese airline on the distinguished list, Xiamen Airlines joined the ranks of ten other globally recognized airlines, such as KLM Royal Dutch Airlines, Qatar Airways, Singapore Airlines, Turkish Airlines, and All Nippon Airways. In addition to this, Xiamen Airlines was honored with the most esteemed singular award, APEX Best Cabin Service.

APEX, a leading authority in the global aviation service industry, bases its annual awards on extensive feedback from actual passengers, offering a thorough evaluation of airlines in terms of service quality, safety standards, and customer experience. Earning the "World Class Airline" title is a testament to an airline's global recognition and expertise, serving as a hallmark of superior service. 

At the ceremony, Xiamen Airlines' General Manager, Xie Bing, accepted the award and addressed the audience. He attributed the airline's success to the unwavering trust and support of its passengers. Xie encapsulated Xiamen Airlines' philosophy with the "3Cs": Customer Experience, Corporate Culture, and Caring for Earth. He underscored the airline's commitment to enhancing passenger experience, supported by a robust corporate culture, and its pursuit of excellence in safe operations and service quality, advocating for sustainable practices worldwide.

Xiamen Airlines' consecutive wins over three years underscore its substantial efforts in safety, service, and sustainability. The airline has persistently reinforced and enhanced its safety management system, setting industry benchmarks with its exemplary safety record. The "APEX Best Cabin Service" award is a reflection of Xiamen Airlines' unwavering commitment to high service standards, with service brands like "Xiamen Airlines SkyPriority," "Xiamen Airlines Egret Miles," and "Chef XiamenAir" garnering praise for exceeding expectations. In recent years, Xiamen Airlines has established a sustainable development framework encompassing green fleets, eco-friendly infrastructure, and sustainable travel practices, and has been invited to participate in events hosted by the United Nations and the International Air Transport Association, sharing innovative sustainable practices such as the SDGs City Exploration Competition, United Dream aircraft, and MyFamilyIP.