Travel Information

Macau

Travel Information

Xiamen Airlines' flights originating from Macau

Xiamen Air Holidays Ltd. (Macau)

Xiamen Air Holidays Ltd. (Macau) can book flight tickets and hotel rooms for passengers in Macau.

Tel: 00 (853) 28780663

Address: Store U, Underground Floor, Marina Plaza, No. 153 Beijing Street, New Port, Macau

Xiamen Airlines' check-in counter

Xiamen Airlines' check-in counter and departure level are located on the first floor of the Terminal Building, Macau International Airport.

Macau International Airport

Macau International Airport: 00(853)28861111

Airport VIP lounge

Airport VIP lounge: 00 (853) 8898 2873

The Macau International Airport VIP lounge, located on the airside mezzanine floor, provides a range of fee-based services. A self-service bar provides a generous selection of drinks and snacks. Satellite television, IDD telephones, fax machines and broadband Internet connections enable passengers to stay in touch and keep up with the latest global information.

Luggage Storage

The Left Luggage counter located on the departure level of Macau International Airport provides luggage storage services around the clock.

Passengers can pick up their luggage from the luggage conveyor belt after completing entry/exit procedures. In general, it takes about nine minutes to transport luggage from the aircraft to the conveyor belt, and all luggage should be available to be claimed within 20 minutes after the flight arrives. If not, passengers can consult the inquiry desk nearby.

Free luggage carts are available at the Arrival Hall, Exit and Taxi Stop for passengers’ convenience.

Tokyo

Travel Information

The KLIA Airport website provides up-to-the-minute flight arrival and departure information: www.klia.com.my/ 

Information of Narita International Airport:

The Narita Airport website provides up-to-the-minute flight arrival and departure information:

https://www.narita-airport.jp/en

Xiamen Airlines Airport Check-in Counter in Narita

Airlines	IATA Membership Code	Terminal	Check-in Counter
Xiamen Airlines	MF	T1	North Wing 4F E Counter

Xiamen Airlines Schedule of Narita Routes                                                                  

Narita-Xiamen  MF816/815  four flights per week

Narita-Fuzhou  MF810/809  Daily Charter flights

Useful Links and Numbers

If you are looking for information on transport in and around Narita, please feel free to contact the appropriate service providers. Their contact details are as follows.

Airport Lounge

Credit card company lounge

Credit card companies provide the following lounges for the convenience of the gold card members.

Please contact your credit card company in advance for information concerning eligibility, guest access and other conditions.

* Please note that credit card holder lounges are not available in the area after outbound passport control.

Business & Travel Support Center(TEI Lounge)

Location: Central Bldg., 5th Floor  T1(Before Passport Control)

Hours: 7:00-21:00

Telephone: +81(0)-476-30-0035

Newspapers & magazines (no charge), Internet access (no charge), fax (charge), copy (charge), Print out service(charge), soft drinks (no charge), alcoholic beverages (charge), Business card printing service (charge), Cell phone battery recharge service(no charge), Winter clothing holding service (Dec - Mar: Please contact service operators directly since service commencement and end dates change each year.)

VIP Lounge

Delta Sky Club, Narita Airport –International Departures

VIP Lounge Access Eligibility: MF first and business class passenger, valid sky team elite plus and Egret Club gold with one companion permitted, Egret Club silver passenger.

Malaysia

Travel Information

Timetable of To-and-From Kuala Lumpur Flights

Notes: 1234567 refer to Monday/Tuesday/Wednesday/Thursday/Friday/Saturday/Sunday;

The flight schedule and aircraft is subject to changes without prior notice. For details, please call customer service hotline.

Xiamen Airlines Airport Check-in Counters in Kuala Lumpur

For flights originating from Kuala Lumpur International Airport(KLIA),passengers can check-in at counter H. Check-in counters are usually opened no later than 3 hours before scheduled departure time and closed 1 hour before departures.

PLAZA PREMIUM LOUNGE

Passengers who purchase tickets in Business Class on international flights departing from Kuala Lumpur, or who hold Xiamen Airlines Egret Gold/Silver cards are eligible to use the VIP lounge.

PLAZA PREMIUM LOUNGE

(INTERNATIONAL DEPARTURES)MEZZANINE FLOOR,STATELLITE BUILDING

KUALA LUMPUR INTERNATIONAL AIRPORT.

(NEAR GATE C11-17)

Vancouver

Travel Information

The following links are the official websites of Vancouver International Airports:

http://www.yvr.ca  

http://www.yvr.ca/en/passengers/tourism

Transportation to Airport (Timetable for sky train): http://thecanadaline.com

Xiamen Airline’ Timetable of Vancouver Route (for reference only)

Xiamen Airlines’ check-in counters in Vancouver International Airport

Note: The Airport check-in counters are open 3.5 hours prior to the scheduled departure time and close 70 minutes before the scheduled departure time. Due to check passport document, passengers have to go to check-in counter and self-check-in is not allowed. We would like to remind our passengers to complete check-in as early as possible. Xiamen Airlines Vancouver Airport Office telephone: (1) 604-247-1900(only during checking in time).

Xiamen Airlines’ VIP Lounge in Vancouver International Airport:

Plaza Premium Lounge (PPL), Vancouver Airport - International Departures

VIP Lounge Access Eligibility: MF first and business class passenger, valid Skyteam Elite Plus and Egret Club gold with one companion permitted, Egret Club Silver passenger.

Xiamen Airlines Free Transit Lounge and Overnight Accommodations Service

The free transit lounge (limited for transit layover more than 2 hours) and overnight accommodation for transit passengers (limited for transit layover more than 6 hours, and not applicable to passengers of G/Z/E ticket class.) need not book or apply in advance and should be applied by passenger on arrival at Xiamen Gaoqi International Airport via Xiamen Airlines’ Transfer Counter and are guaranteed for legitimate passenger.

Xiamen Airlines Through Check-in Luggage Policy (limited for MF and WS flight)

Canadian outbound to Asia/Australia (not including Mainland China) via Xiamen: permitted;

Canadian inbound to domestic Canada via Vancouver: NOT permitted

Xiamen Airlines Contact in Canada:

Telephone:  (1)-855-789-5557   (7*24 hours toll free)

(1)-604-247-1900   (only during checking in time)

Email: yvr@xiamenair.com (sales and marketing)   yvrapmf@xiamenair.com (airport operation)

Xiamen Airlines Service Hotline in China: 95557

Baggage information: https://www.xiamenair.com/en-ca/PassengerService/Passenger4_2

Xiamen Airlines Co. Ltd. reserves the rights to explain the above information and reserves the rights to change the above service without advance notice.

Seoul

Travel Information

The following links are the official websites of Korea’s airports

Incheon International Airport: http://www.airport.kr/pa/ko/d/index.jsp

Jeju International Airport:http://www.airport.co.kr/jeju/main.do

Xiamen Airlines Airport Check-in Counter inKorea

Airlines	IATA Membership Code	Destination	Terminal	Check-in  Counter
Xiamen Airlines	MF	Incheon	3F(3st Floor)	D12-D16
		Jeju		1-12

Xiamen Airlines’ Timetable of To-and-From Korea

Note:*MF9018/*MF9017 Flight operated by Korean Air(KE)

1234567refer to Monday/Tuesday/Wednesday/Thursday/Friday/Saturday/Sunday; O/B and I/Brefer to Outbound and Inbound

The flight schedule and aircraft issubject to changes without prior notice. For details, please call customerservice hotline.

Public Buses

The Incheonand Jeju Airport website provides PublicTransportation information:

Incheon Airport: http://www.airport.kr/pa/ko/d/3/1/1/index.jsp?menuSvcTp=0

Jeju Airport: http://www.airport.co.kr/jeju/extra/bus/busList/layOut.do?langType=1&cid=2015120718192347973&menuId=679

Airport VIP lounge

Incheon International Airport:

KAL VIP Lounge, located on the fourth floor of the Concourse,inthe vicinity of the No. 114 boarding gate, provides awide range of services to travelers.

Jeju International Airport:

VIP Lounge located inthe waiting hall on the third floor, near the No.2 entrance.

Osaka

Travel Information

Kansai International Airport：

The Kansai International Airport website provides up-to-the-minute information of flights of arrival and departure: http://www.kansai-airport.or.jp/index.asp

Xiamen Airlines Check-in Counter in Kansai International Airport

Xiamen Airlines’ Schedule of Osaka Routes

Osaka-Xiamen MF839/840  Four flights per week

Osaka-Fuzhou MF835/836  Three flights per week

USEFUL LINKS & TEL. NUMBERS

If you are looking for information on transport in and around Kansai International Airport, please feel free to contact the appropriate service providers. Their contact details are as follows.

Time required to major stations

For detailed railroad timetables, required times, fares, and charges, please see HOW to use JR-WEST： http://www.jr-odekake.net/

Nankai Electric Railway：http://www.nankai.co.jp/

Bus Service

For information regarding schedules and fares please see the Kansai Airport Transportation enterprise website：http://www.kate.co.jp/

High-Speed Ferry

For details of schedules and fares, please view the website of the service provider： http://www.kobe-access.jp/

KIX AIRPORT LOUNGE

The 24-hour-open airport lounge in Japan, with a function of Internet Cafe

KIX has coin-operated showers that you are welcomed to use on arrival or while in transit at the airport. Use them to freshen up after a long journey.

Information：+81(0)72-455-4058（24 hours）

Baggage Storage

There are temporary storage facilities for carry-on baggage at the north and south ends of the 4th floor of T1. The north counters are operated by Kansai Airport Baggage Service, while the south ones by JAL ABC.

JAL ABC ：+81(0)72-455-3454

Service Hours:06:15-22:30（1F），06:30～22:30（4F） 

Kansai Airport Baggage Service：+81(0)72-456-8701

Service Hours:06:30～22:30（1F），07:00～21:00（4F）

Charges:

Suitcase: 620yen for one piece per day

Boston bag:360yen for one piece per day

Coat: 1,030yen for one piece no more than 4 days (from 5th day, 210yen is added per day)

Large items: 1,030yen for one piece per day, such as surfboard etc.

Amsterdam

Information of Amsterdam International Airport:

The Amsterdam Airport website provides up-to-the-minute flight arrival and departure information: https://www.xiamenair.com/en-eu

Xiamen Airlines Airport Check-in Counter at Amsterdam Schiphol Airport

Timetable of Xiamen Airlines, to-and-from Amsterdam Routes

Both MF812 (Amsterdam–Xiamen) and MF811 (Xiamen - Amsterdam), have three flights per week during summer time, two flights per week in winter time (NOTE: time zone GMT/UTC +01:00)

SUMMER TIME

WINTER TIME

General tourist information may consult I Amsterdam Visitor Centers (VVV) Travelling in the Netherlands from Schiphol Airport 

Public transport - train: 

The Schiphol NS Dutch Railways station is located directly under the airport. You can buy train tickets at the NS counter, via www.ns.nl or use one of the yellow and blue ticket machines at Schiphol Plaza.

INTERNATIONAL TRAINS

Amsterdam Airport Schiphol is also easily accessible by public transport from other European countries. Various trains travelling to and from Belgium and Germany call at the Schiphol station. Free baggage trolleys are available at the platforms.

Train tickets 

International train tickets can be obtained at the NS Hispeed counters, located near the Meeting Point at Schiphol Plaza. International tickets can also be purchased online on the NS Hispeed or Thalys websites.

Average rail travel times to and from Amsterdam Airport Schiphol

DOMESTIC TRAINS

Train tickets

Train tickets for the Netherlands can be purchased from the yellow ticket machines at Schiphol Plaza or the NS Dutch Railways ticket counters located near the Meeting Point at Schiphol Plaza.

Train travel information

Visit the Journey planner on the NS website for fast travel advice (in English). The fastest and shortest connections to and from Schiphol can be found here, as well as all relevant travel updates.

Night-time train services

Departing or arriving at night or early in the morning? Then use the NS night-time service. Night-time train services operate once every hour between Utrecht Central Station – Amsterdam Central Station – Schiphol – Leiden Central Station – The Hague Central Station – Delft and Rotterdam Central station and vice versa. For more information: www.ns.nl/en.

Public transport – bus

If you wish to travel to or from the airport by bus, Amsterdam Airport Schiphol offers many direct daily bus connections to the surrounding region.

Bus connections

Bus services are provided by Schiphol Sternet, Zuidtangent and Interliner. Most buses run very frequently from early in the morning to late at night, with night buses serving selected routes.

Buses will take you to the Amsterdam city center and various surrounding districts, as well as to Haarlem. The Connexxion counter at Schiphol Plaza has all the information you need about bus routes and schedules.

Bus stops

All buses stop at Schiphol Plaza (right in front of the Arrival and Departure Halls). 

Bus tickets

The OV public transport chip card is a single card that can be used on all trams, trains and buses in the Netherlands and on the Amsterdam and Rotterdam underground networks. You can also buy a single ticket on the bus or an OV chip card with credit that can be used up during your stay in the Netherlands. 

Public transport – hotel shuttle service

There are a number of hotels located in and around Amsterdam Airport Schiphol that offer shuttle services to and from the airport. A number of hotels in Amsterdam also offer this service.

Shuttle service to hotels at Amsterdam Airport Schiphol 

• Bastion hotel Amsterdam Airport Schiphol: daily service every 30 minutes from 06:15 – 23:45. Free for guests of the hotel. 

• Courtyard by Marriott - Amsterdam Airport: to/from the airport from 06:30 – 23:30, Costs: € 5 per ride. 

• Crowne Plaza Amsterdam Airport Schiphol: daily service every 30 minutes from 06:00 – 23:45. Free for guests of the hotel. 

• Dorint Airport hotel Amsterdam Schiphol: daily service every 30 minutes; every 20 minutes during rush hours. The ride takes about 15 minutes. Hotel’s own shuttle service, free for guests of the hotel. 

• Hilton Amsterdam Airport Schiphol: daily service, approximately every 15 minutes. Use the special telephone at the bus stop to call the shuttle. Hotel’s own shuttle service, free for guests of the hotel. 

• Hotel Ibis Amsterdam Airport Schiphol: daily service every 30 minutes; every 20 minutes during rush hours. The ride takes about 15 minutes. Hotel’s own shuttle service, free for guests of the hotel. 

• Hotel Mercure Amsterdam Airport Schiphol: daily service every 30 minutes from 06:15 – 23:45. Free for guests of the hotel. 

• NH Schiphol Airport, daily (except for New Year's Day). The service departs every thirty minutes from 6.00 until 24.00. During morning and afternoon rush hour the service departs every fifteen minutes. Free for guests of the hotel.

• Radisson SAS hotel Amsterdam Airport Schiphol: daily service every 30 minutes from 06:00 – 23:45. Free for guests of the hotel. 

• Van der Valk hotel Schiphol A4: daily service every 40 minutes from 06:00 – 23:40. Free for guests of the hotel.

Shuttle service to hotels in Amsterdam

Connexxion bus lines will take you directly to more than 100 hotels in Amsterdam. A bus seating eight passengers leaves every ten minutes between 06:00 and 21:00 from bus stop A7, adjacent to Arrival Hall 2. You will never need to wait longer than 30 minutes before the bus leaves for your hotel. Make sure to arrange your return trip at least two hours before departure from your hotel.

Tickets

Shuttle bus tickets can be obtained at the Connexxion desk at Schiphol Plaza near the Arrival Hall and at the VVV Tourist Information Centers. Children travel at a discount.

For more information: 

Tel.: + 31 (0) 38 339 47 41

Fax: + 31 (0) 38 339 48 91

E-mail: ahs@connexxion.nl

Car rental:

You will find all major car rental agencies at Schiphol Plaza.

Avis

Telephone: +31 (0) 20 655 6050

Budget

Telephone: +31 (0) 20 604 1349

Europcar

Telephone: +31 (0) 20 316 4190

Hertz

Telephone: +31 (0) 20 502 0240

National Car Rental

Telephone: +31 (0)20 - 316 4190

Sixt

Telephone: +31 (0) 20 405 9090

Website: http://www.sixt.co.uk

Schiphol Smart Parking

If you reserve online at least one week prior to your departure date and pay with your credit card or through iDeal you are eligible for Smart Parking. Smart Parking is the most economic parking alternative at Amsterdam Airport Schiphol. Calculate the charges below and reserve your parking space right away!

• Travel to and from Amsterdam Airport Schiphol in the comfort of your own car. 

• Your car is parked safely. 

• The free shuttle bus will take you to the Departure Hall.

Other parking options

If you reserve a parking space later than one week before your departure date you can make use of the other parking options available at Amsterdam Airport Schiphol. 

• You can park at Park & Travel 1 and 2 for periods of up to two days. 

• You can leave your car at Park & Travel 3 for three or more days. A shuttle bus leaves from here for the Departure Hall every ten minutes. 

• Valet Parking is located at departure level between Departure Halls 2 and 3. Your car will be parked safely in a covered car park. 

• Schiphol Excellence Parking: comfortable parking adjacent to the Terminal. This service is only available for holders of a credit card, subscription or Privium Plus card.

• For more information about parking at Amsterdam Airport Schiphol, call 0900 – 0141 (from the Netherlands) or +31-207940800 (from outside of the Netherlands).

By taxi: 

https://www.goedkoopnaarschiphol.nl/  0031 (0) 202600810

https://tinker.travel/nl/  0031 (0) 202900050

https://www.gogido.com 0031 (0) 853031303  

TO-DO in the Netherlands

Things to do in Amsterdam, please visit http://www.iamsterdam.com  

Things to do in Rotterdam, please visit https://rotterdam.info  

Things to do in Den Haag, please visit http://denhaag.com/nl/vvv 

World-class art museums:

The Rijksmuseum 

The Stedelijk Museum of modern art

The Van Gogh Museum 

Shopping:

Batavia Stad Amsterdam Fashion Outlets | http://www.bataviastad.nl | Bataviaplein 60

8242 PN Lelystad, Nederland | +31 (0)320 29 29 00 

Designer Outlet Roermond | http://www.mcarthurglen.com | Stadsweide 2, 6041 TD Roermond, Nederland | +31 (0) 475 351 777

Exclusive shops in Amsterdam: 

P.C. Hooftstraat

Department stores De Bijenkorf

Van Baerlestraat

Willemsparkweg

Cornelis Schuytstraat

Beethovenstraat

Utrechtsestraat 

Sight-seeing in the Netherlands: 

Bus tour, more info. via http://www.iamsterdam.com/en/visiting/what-to-do/activities-and-excursions/bus  

Canal cruising, more info. via http://www.iamsterdam.com/en/visiting/what-to-do/canal-cruising 

Walking tours, more info. via http://www.iamsterdam.com/en/visiting/what-to-do/activities-and-excursions/walking   

Cycle Tours, more info. via http://www.iamsterdam.com/en/visiting/what-to-do/activities-and-excursions/cycling 

Museum tours, more info. via http://www.iamsterdam.com/en/visiting/what-to-do/activities-and-excursions/museums  

It is recommended to get an “I AMSTERDAM CITY CARD”. There are 24h City Card, 48h City Card, 72h City Card and 96h City Card, 

from which to choose depending on the days of your stay in Amsterdam. This city card gives access to the following:

- Free entry to Amsterdam’s best museums and attractions.

- Free canal cruise, a beautiful way to see the city’s historic center

- A free, detailed city map

- Free, unlimited use of the GVB public transport in Amsterdam (bus, tram & metro)

- Free giveaways & discounts on concerts, theatre, rentals, restaurants and more

- Great discounts and special offers throughout Amsterdam and its surrounding area

For more information, please visit www.iamsterdam.com 

Useful numbers in the Netherlands:

For emergency (police, fire or ambulance), call 112

For police: call 09008844 or visit www.politie.nl

For lost and found, register via www.verlorenofgevonden.nl

Bangkok

Travel Information

The Suvarnabhumi Airport website provides up-to-the-minute flight arrival and departure information:

http://www.suvarnabhumiairport.com/

Xiamen Airlines’ Timetable of Bangkok Routes

USEFUL LINKS & NUMBERS

If you are looking for information about transportation and airport facilities, please feel free to contact the appropriate service providers. Their contact details are as follows.

Transportation

Suvarnabhumi Airport offers a convenient transport option. See information below for more details.

Visa on Arrival 

For passengers who would like to apply for Visa on Arrival to travel in Thailand, there are two service counters provided by Suvarnabhumi airport before reaching to the Immigration on 2nd level. The details and required documents are listed as follows:

Qualifications

· Hold the citizenship of a country on the list issued by the minister under the consent of the Council of Ministers of Thailand.

· Aim to enter Thailand for tourism for the period of not exceeding 15 days.

· Submit one 4 x 6 cm. headshot photo taken no longer than 6 months.

· Does not fall into the category of aliens prohibited from entering Thailand under the Immigration law.

· Possess the return ticket within 15 days.

· Truthfully notify the verifiable places to stay in Thailand.

· Present evidence of adequate finance, not less than 10,000 Baht (250US$) per person and 20,000 Baht (500US$) per family.

· Possess a passport or travel document with validity not less than 6 months.

· Pay 1,000 Baht for the visa fee (Thai currency only)

The list of countries eligible to obtain Visa on Arrival:

• Andorra

• Bhutan

• Bulgaria

• China

• Taiwan

• Cyprus

• Ethiopia

• India

• Kazakhstan 

• Latvia

• Lithuania

• Maldives

• Malta

• Mauritius

• Romania

• San marino

• Saudi Arabia

• Ukraine

• Uzbekistan

Location :

· Visa on Arrival booths are on the east side and the west side before reaching to the Immigration on 2nd level. 

Sydney

Travel Tips

ADVERTISEMENT

If you are travelling to or from Sydney Airport, here are some tips to help make your journey as smooth as possible.

Check-in tips

•   Check-in normally opens up to three hours prior to flight departure, depending on your airline. It is recommended that passengers arrive no later than two hours prior to departure to allow for enough time for check-in, Customs and Border Protection, immigration and security screening and any unexpected delays.

•   Check that you have all relevant travel documentation, including passports and tickets.

•   Ensure you do not exceed your baggage allowance.

•   Once you arrive at the terminal, look for the flight information display screens. These will tell you which check-in counter has been allocated for your flight.

•   Have your ticket and passport ready while waiting to check-in.

•   Check that you haven’t packed prohibited items in your carry-on bags such as scissors or Swiss Army knives. These items are prohibited and will not be permitted beyond the screening point and may need to be surrendered for disposal.

•   International travellers boarding flights in Australia need to be aware of the rules for the amount of liquids, aerosols and gels (LAGs) you can take onboard an international flight. This includes duty free liquids, aerosols and gels such as alcohol, perfume or cosmetics, regardless of where they were purchased before the security screening point.

•   Do not make jokes about bombs or make security threats. This is a criminal offence and the police may be called. As a consequence, you might miss your flight or your airline might not allow you to board your flight.

•   Don’t leave your baggage unattended at any time as it will be treated as suspicious and taken away.

•   It is recommended that passengers clear Customs, Immigration and Security Screening one hour prior to the flight departure time.

•   Passengers requiring special assistance will need to contact your airline in advance, ideally when you book your flight.

•   Passports and Visas for International Travel.

•   ADVERTISEMENT

•   Make sure passports and any necessary visas are valid for everyone travelling, both for the countries you will be visiting and for any transit stops. The relevant country embassies can give you the latest information.

•   Note: Passports must be valid for at least six months after departure for most countries.

Luggage

Notes:

(A) The maximum dimension for each piece of checked baggage is 158 cm / 62 inches (length + width + height); the maximum dimension for each piece of carry-on baggage is 55 x 25 x 35 cm / 21.5 x 10 x 13.5 inches (length x width x height). Regarding the weight of each piece of checked baggage, the maximum weight per piece is 32 kg for First / Business Class passengers and 23 kg per piece for Economy Class passengers. For other special occasions, the free baggage allowance is subject to specific regulations.

(B) Children occupying seats are subject to the same free baggage allowance as adult passengers in the same class of service.

(C) In addition to the corresponding free baggage allowance, infants not occupying a seat are also allowed to check one folding stroller free of charge.

(D) In accordance with the relevant provisions of IATA Resolution 302, free baggage allowance on connecting flights shall be subject to the standards published by the MSC (Most Significant Carrier)  of the whole itinerary.

(E) Xiamen Airlines Egret Gold / Silver Cardholders, SkyTeam Elite / Elite Plus members are entitled to an additional piece of free checked-baggage, the weight of which shall not exceed 32 kg (in First / Business Class) or 23 kg (in Economy Class).

(F) Overseas students / labor workers / sailors / Immigrants may apply at the time of ticketing for an additional piece of free checked-baggage, the weight of which shall not exceed 32 kg (in First / Business Class) or 23 kg (in Economy Class), after providing relevant documentation. Plus, they must bring their identity documents for reference when checking in.

(G) The weight concept still applies to Xiamen Airlines’ China-Australia tickets issued prior to August 17, 2015.

For more passenger information on http://www.sydneyairport.com.au/prepare/pre-flight-check-for-departures.aspx

For Sydney City guide on http://www.sydney.com/ or http://www.sydney.cn/

Manila

Travel Tips

Please take note that traffic in Manila is heavy so come to the airport 3 hours earlier before flight departure. For those who will be coming from any domestic flight back to Manila before their outbound flights, allot a longer transfer period or layover time before your international flight schedule to prevent issues on not being able to catch up with the said flight schedule.

Check-in tips

Check - in counter usually opens three hours prior to its flight departure. It is recommended that the passenger arrive at the airport at least two hours prior its departure to have enough time for check - in, immigration, security checks, and any further unexpected occurrence within the airport.

Make sure all relevant documents in order needed for check - in including passport, ticket, and visa are on - hand.

Ensure that you won’t exceed your baggage allowance.

Have your passport and ticket/ itinerary print out ready before entering the departure area and check the flight information display screen to check which counter is assigned for your said flight.

Hand carry items will also be checked by the security at the check - in counter area. Make sure it won’t exceed 5kg. Check whether there would be any prohibited items in your hand carry as these items will be intercepted by the Screening Personnel beyond that point.

Travelers leaving Manila going to any International Route should be aware of the amount of liquids, aerosols, and gels on board the flight especially those that have been purchased outside of the airport.

Passengers needing special assistance are recommended to contact the airline in advance, for much serious cases of injury for passengers requesting for Wheelchair, do secure a medical certificate for Fit to Travel from your doctor. As for passengers that are pregnant, do take note of the guidelines before booking your flight.

NOTE: Passengers booking any flight with transit stops should make sure that passports’ validity be checked especially for most countries requiring a minimum of six months. As for visas, make sure to get the latest information with the said relevant embassies as possible.

Luggage

Notes:

(A) The maximum dimension for each piece of checked baggage is 158 cm / 62 inches (length + width + height); the maximum dimension for each piece of carry-on baggage is 55 x 25 x 35 cm / 21.5 x 10 x 13.5 inches (length x width x height). Regarding the weight of each piece of checked baggage, the maximum weight per piece is 32 kg for First / Business Class passengers and 23 kg per piece for Economy Class passengers. For other special occasions, the free baggage allowance is subject to specific regulations.

(B) Children occupying seats are subject to the same free baggage allowance as adult passengers in the same class of service.

(C) In addition to the corresponding free baggage allowance, infants not occupying a seat are also allowed to check one folding stroller free of charge.

(D) In accordance with the relevant provisions of IATA Resolution 302, free baggage allowance on connecting flights shall be subject to the standards published by the MSC (Most Significant Carrier)  of the whole itinerary.

(E) Xiamen Airlines Egret Gold / Silver Cardholders, SkyTeam Elite / Elite Plus members are entitled to an additional piece of free checked-baggage, the weight of which shall not exceed 32 kg (in First / Business Class) or 23 kg (in Economy Class).

(F) Overseas students / labor workers / sailors / Immigrants may apply at the time of ticketing for an additional piece of free checked-baggage, the weight of which shall not exceed 32 kg (in First / Business Class) or 23 kg (in Economy Class), after providing relevant documentation. Plus, they must bring their identity documents for reference when checking in.

NOTICE TO ALL PASSENGERS BOARDING MANILA TO XIAMEN LEG FLIGHTS

Free accommodation policy for transfer passengers

Xiamen Airlines offers passengers transit accommodation services free of charge, when the tickets satisfying the following conditions apply:

1. All flights are carried by Xiamen Airlines. (code-sharing, chartered flights are not applicable);

2. Connection time of transit passengers is within 6 to 24 hours in Xiamen (G Class and Z Class are not applicable);

3. Must contain at least one international(regional) flight in the ticket;

4. This service is available only when there are available rooms in the said Xiamen Airlines corporate hotels (National legal holidays and Period of China International Fair for Investment and Trade may not have rooms available);

5. Except of the first class, business class passengers, Egrets gold and silver card, elite and super elite members of Skyteam, only to enjoy the hotel standard room twin sharing bed (two people one room), and pay about 134CNY to upgrade to standard single king size bed room;

6. The service contains only free hotel, passengers have to pay for meals and the other transportation fee.

The position of transfer counter:

Domestic Departure Hall on 2nd Floor, B11 counter or other check-in counter(no priority check-in counter)                Service consultation phone number: (0086-592)5739500 or (0086-592)95557

Hongkong

Travel Information

Information of Hong Kong International Airport:

The Hong Kong Airport website provides up-to-the-minute flight arrival and departure information:

http://www.hongkongairport.com/flightinfo/chi/chkfltarr.html

Xiamen Airlines Airport Check-in Counter in Hong Kong

Xiamen Airlines’ Timetable of To-and-From Hong Kong Routes

Hong Kong-Xiamen MF382/381 MF8016/8015 MF8007/8008 Three flights per day

Hong Kong-Quanzhou MF8018/8017 One flights per day

USEFUL LINKS & NUMBERS

If you are looking for information on transport in and around Hong Kong, please feel free to contact the appropriate service providers. Their contact details are as follows.

PUBLIC BUSES

Hong Kong International Airportis well served by public bus routes, taking passengers to and from most parts of Hong Kong. Comfortable and relatively inexpensive, they offer a convenient transport option.

See schedule below for more details.

E' Routes - External Bus Services

AIRPORT EXPRESS

The Airport Express takes passengers to Central in just 24 minutes. Quick and comfortable, trains depart at about 10-minute intervals from 05:54 to 23:28 and approximately 12-minute intervals from 23:28 to 00:48 daily.

Passengers taking the Airport Express can enjoy the free In-town Check-in service in Hong Kong and Kowloon Stations to check in between 90 minutes and one full day ahead of their scheduled flight departure time.  

Passengers wishing to visit the Disneyland Resort can change to the Tung Chung Line at Tsing Yi Station, and alight at Sunny Bay Station for the Disneyland Resort Line.

Free shuttle bus service is available, taking passengers from Kowloon or Hong Kong stations to most major hotels and transport interchanges. Passengers can also enjoy free porter service at all Airport Express stations.

HOTEL COACHES

Hotel coaches are available to take passengers to and from major hotels in Hong Kong. If you want to use this service, approach the following service counter inside the Coach Station of Terminal 2.

Taiwan

Travel Information

The following links are the official websites of Taiwan's airports

Taipei Songshan Airport: http://www.tsa.gov.tw/tsa/zh/home.aspx

Taiwan Taoyuan International Airport: http://www.taoyuan-airport.com/

Kaohsiung International Airport: http://www.kia.gov.tw/

Xiamen Airlines’ Timetable of To-and-From Taiwan Routes

Note: 1234567 refer to Monday/Tuesday/Wednesday/Thursday/Friday/Saturday/Sunday; O/B and I/B refer to Outbound and Inbound

Xiamen Airlines’ airport check-in counters in Taiwan

Note: The Airport check-in counters are open 2 hours prior to the scheduled departure time and close 40 minutes before the scheduled departure time. Wewould like to remind you to complete check-in as early as possible.

Xiamen Airlines offers free overnight accommodations to passengers connecting at Xiamen

To enhance service quality and improve product diversity, Xiamen Airlines provides free overnight accommodation for individual transit passengers. Passengers who take Xiamen Airline’s flights from Taoyuan/Sungshan/Kaohsiung to Xiamen and are connecting to other Xiamen Airlines flights to other destinations in mainland China may qualify for a free overnight hotel lodging and free transfers between the airport and the hotel. ( Not applicable to passengers on group travel or passengers who originally plan to transit to other mainland cities on the next day due to personal reasons.) Since there is a strong demand for free transit hotel accommodations, passengers should make hotel reservations by your own or change your travel dates in the event that no hotel room is available on the date you choose.For more information, please contact Xiamen Airlines Taiwan Branch at (02) 2516-1918.

Singapore

Travel Information

Flights To-and-from Singapore

Note: O/B and I/B refer to Outbound and Inbound

Guidelines on Hand-Carry Luggage

Guidelines on Hand-Carry Luggage

On 8 May 2007, Singapore implemented guidelines that restrict the amount of liquids, aerosols and gels that passengers can carry in their hand-carry luggage. The guidelines apply to all flights departing Singapore.

Passengers are advised to check-in all liquids, aerosols and gels (LAGs) that do not meet the new guidelines. Liquids, aerosols and gels in hand-carry luggage should be packed in accordance with the new guidelines, before passengers arrive at the airport.

The guidelines on hand-carry luggage are:

1、Liquids, aerosols and gels must be in containers with a maximum capacity of not more than 100ml each. Liquids, aerosols and gels in containers larger than 100ml will not be accepted, even if the container is partially-filled;

2、Containers must be placed in a transparent re-sealable plastic bag with a maximum capacity not exceeding 1-litre. These containers must fit comfortably within the transparent re-sealable plastic bag, which must be completely closed;

3、Each passenger is allowed to carry only one transparent re-sealable plastic bag, which must be presented separately for examination at the security screening point;

4、Exemptions will be made for medications (accompanied with an original letter from certified medical practitioners), baby food and special dietary items. These items will be subjected to additional checks at the security screening point. Passengers are encouraged to check in 2 to 3 hours before their flight (subject to airlines' requirements).

Liquids, aerosols and gels include:

• Drinks, including water and juices

• Soups and sauces

• Perfumes and deodorants (liquid or liquid-solid mixture)

• Creams, balms, lotions and oils

• Cosmetics such as mascara and lip gloss

• Pastes, including toothpaste

• Pressurised foams and sprays, including shaving foam, hairspray and spray deodorants

• Gels, including hair and shower gels

• Contact lens solution

• Any other items of similar consistency

CHECK-IN PROCEDURES

Check-in starts at least 2 hours before flight departure. Our Check-in Counter closing time is 1 hour prior to departure. We recommend that passengers check-in at least 2 hours before their flight. You should have your valid passport, air ticket or booking confirmation, and visa (if applicable) before proceeding for check-in and ensure that your travel documents are in order before leaving the check-in counter.