6 CARRIAGE OF BAGGAGE
6.1General Rules
6.1.1Scope Of Baggage
Baggage Carried By Xiamen Airlines Is Limited To Items Which Constitute Baggage As Defined In Para.13.49, 13.50 And 13.51 Of These Conditions.
6.1.2Items Unacceptable As Baggage
The Following Items Are Not Permitted To Be Carried As Or Packed Into Baggage, Or To Be Carried Into The Cabin:
a)Items Which Are Likely To Endanger The Aircraft Or Persons Or Property On Board The Aircraft, Such As Those Specified In Relevant National (Or Regional) Laws And Regulations And Xiamen Airlines Regulations;
b)Firearms, Ammunition, Other Lethal Weapons And Replicas, Except For Specialized Sporting Equipment;
c)Ordnance, Police Arms And Replicas;
d)Controlled Knives;
e)Live Animals, Except For Small Animals In Compliance With The Transport Regulations Of Xiamen Airlines And Service Dogs Used By Persons With Disabilities (Including Assistance Dogs, Guide Dogs And Hearing Dogs);
f)Small Lithium Battery-Powered Personal Transportation Devices (e.g. Electric Self-Balancing Scooters, Etc.);
g)Fresh And Perishable Items With Strong And Distinctive Odors, Such As Durians;
h)Items The Carriage Of Which Is Prohibited By The Applicable Laws, Regulations Or Orders Of Any Country (Region) To Be Flown From, Into Or Over.
6.1.3Items Restricted From Carriage
The Following Items Can Only Be Carried Provided That They Are In Conformity With The Conditions Of Carriage And Authorized By Xiamen Airlines:
a)Important Documents And Materials, Securities, Cash, Notes, Jewelry, Precious Metals And Items Made From Precious Metals, Antique Calligraphy, Paintings And Samples, Or Other Valuables, Fragile And Vulnerable Goods, Prescription Drugs That Need To Be Taken Regularly, Medical Certificate, Travel Documents And Other Items Which Require Special Care Are Not Permitted To Be Carried As Or Packed Into Checked Baggage, But Can Be Carried Into The Cabin, Provided That They Are In Conformity With Xiamen Airlines' Restrictions On The Size, Weight And Quantity Of Unchecked Baggage. If Above Items Which Are Included In Checked Baggage Is Lost Or Damaged, Xiamen Airlines Is Liable To The Extent Of General Checked Baggage;
b)Precision Instruments And Electrical Appliances;
c)Cabin-Seat Baggage;
d)Sports Equipment, Including Firearms And Ammunition For Sporting Purposes;
e)Musical Instruments;
f)Diplomatic Pouches And Confidential Documents;
g)Folding Or Electric Wheelchairs For Passengers To Use During The Trip;
h)Portable Electronic Devices (Peds) And Spare Batteries (Including Power Banks), Smart Bags (Baggage Equipped With Lithium Batteries), And Dangerous Goods That Can Be Transported Only When Restrictions Are Met;
i)Child Restraint Devices;
j)Sharp And Blunt Instruments Other Than Controlled Knives, Including Kitchen Knives, Fruit Knives, Table Knives, Craft Knives, Scalpels And Scissors, As Well As Steel Files, Sabers, Axes, Cudgels And Hammers;
k)Perishable Goods;
l)Dry Ice, Drinks Containing Alcohol, Smoking Paraphernalia, Non-Radioactive Drugs And Cosmetics;
m)Small Animals In Compliance With The Transport Regulations Of Xiamen Airlines And Service Dogs Used By Persons With Disabilities (Including Assistance Dogs, Guide Dogs And Hearing Dogs);
n)Items Restricted From Carriage By Relevant National Laws, Regulations And Orders.
6.2Restrictions On Baggage Packaging, Size And Weight
6.2.1Checked Baggage
a)All Checked Baggage Shall Be Properly Packaged, Locked, Firmly Tied, Capable Of Sustaining The Pressure And Handling Required For Loading/Unloading And Carriage Under Normal Conditions, And Must Conform With The Following Requirements:
1) Suitcases, Bags And Handbags should be safely locked;
2) More Than Two Pieces Shall Not Be Tied Together As One Piece;
3) Other Items Shall Not Be Attached To Baggage;
4) Baskets, Net Bags, Ropes, Straw Bags And Plastic Bags Shall Not Be Used To Wrap Baggage;
5) The Passenger's Name, Full Address And Telephone Number should be marked On The Outside Of Baggage To Facilitate Contact.
b)The Passenger Shall Show a Valid Ticket To Have His Baggage Checked On The Departure Date Of The Flight;
c)For Domestic Flights, Each Piece Of Checked Baggage Shall Not Exceed 50 Kilograms In Weight And Shall Not Exceed 100 x 60 x 40 Centimeters In Size. Items Exceeding These Allowances May Be Checked Only If They Are Approved For Carriage By Xiamen Airlines;
d)For International (Or Regional) Flights Excluding Flights Operating To Or From The United States, Each Piece Of Checked Baggage Shall Not Exceed 32 Kilograms. For Flights Operating To Or From The United States, Each Piece Of Checked Baggage Shall Not Exceed 45 Kilograms. Combined Dimensions (Length + Width + Height) Of Each Piece Shall Not Exceed 203cm. If a Passenger Wants To Check a Piece Of Baggage Beyond 32 Kilograms And Up To 45 Kilograms In Weight And Beyond 203cm And Up To 300cm In Combined Dimensions, He Shall Obtain Consent From Xiamen Airlines In Advance.
6.2.2Unchecked baggage
a)Each First Class/Business Class passenger is allowed to carry two pieces of unchecked baggage on board;
b)Each Economy Class passenger is allowed to carry one piece of unchecked baggage on board;
c)Each piece of unchecked baggage shall not exceed 8 kilograms (17 pounds) in weight, shall not exceed 55 centimeters (22 inches) in length, 40 centimeters (16 inches) in width and 20 centimeters (8 inches) in height. Unchecked baggage shall fit under the seat in front of the passenger or in an enclosed overhead compartment in the cabin. The baggage exceeding the above allowances for number of pieces, weight or size shall be checked.
6.3Free Baggage Allowance
6.3.1Free Baggage Allowance Of Domestic Flights
Unless Otherwise Stipulated, The Free Baggage Allowance For Each Passenger Is:
a)40 Kilograms For First Class Passengers;
b)30 Kilograms For Business Class Passengers;
c)20 Kilograms For Economy Class Passengers;
d)Passengers Purchasing Child Fare Tickets Are Entitled To The Same Free Baggage Allowance As Adult Passengers;
e)Infant Passengers Purchasing Infant Fare Tickets Without Occupying a Seat Are Not Entitled To Free Baggage Allowance; However, One Stroller, One Bassinet, Or One Car Seat Can Be Carried Free Of Charge.
6.3.2Free Baggage Allowance Of International (Or Regional) Flights
a)Free Baggage Allowance Based On The Piece Concept Applies To International (Or Regional) Flights Of Xiamen Airlines. Free Baggage Allowance Includes Free Checked Baggage Allowance And Unchecked Baggage Allowance. Each Passenger's Free Baggage Allowance Is Subject To The Regulations Instantly Updated And Published By Xiamen Airlines. Refer To Baggage Instructions On Xiamen Airlines Official Website For Details;
b)Passengers Purchasing Child Fare Tickets Are Entitled To The Same Free Baggage Allowance As Adult Passengers. In Addition To The Applicable Free Baggage Allowance, Xiamen Airlines Accepts One Stroller, One Bassinet Or One Car Seat At No Additional Charge For Each Infant Passenger Purchasing An Infant Fare Ticket Without Occupying a Seat.
6.3.3Other Rules
a)Non-Collapsible Strollers, Bassinets And Car Seats Can Only Be Carried As Checked Baggage Free Of Charge. The Collapsible Strollers Which Meet The Requirements For Dimensions Of Unchecked Baggage Can Be Carried Into The Cabin Free Of Charge, But Shall Be Subject To Space Availability. Xiamen Airlines Does Not Provide Car Seats;
b)Where Two Or More Passengers, Traveling As One Party To a Common Destination Or Point Of Stopover By The Same Flight, Present Themselves And Their Baggage For Travel At The Same Time And Place, Pooling Of Baggage Will Be Permitted Under Either The Weight Or Piece Concept;
c)Where Voluntary Reroutings Are Made, a Passenger Shall Be Entitled To The Free Baggage Allowance Appropriate To The Class Of Service For The Rerouted Portion. Where Involuntary Reroutings Are Made, a Passenger Shall Be Entitled To The Free Baggage Allowance Applicable To The Fare Originally Paid;
d)For Domestic Portions Of International Journeys, a Passenger Shall Be Entitled To The Free Baggage Allowance Applicable To International Journeys;
e)For Through Journeys Where The Passenger Travels On Combined Class Service, The Free Baggage Allowance On Each Portion Of Travel Shall Be That Applicable To The Service For Which The Fare Is Paid;
f)The Free Baggage Allowance And Excess Baggage Fees Of International (Or Regional) Flights Operated By Other Airlines On Which Xiamen Airlines Code Is Used Are Subject To Xiamen Airlines Regulations.
6.4Excess Baggage Fees
6.4.1For Checked Baggage That Exceeds The Free Baggage Allowance, The Amount By Which The Baggage Is Overweight Is Known As Excess Baggage, For Which Excess Baggage Fees Will Be Charged;
6.4.2Unless Otherwise Stipulated Herein, For Domestic Flights, Excess Baggage Fees Per Kilogram Is 1.5% Of The Economy Class Normal Fare On The Date That The Excess Baggage Check Is Filled Out, Calculated In Rmb And Rounded To The Nearest Whole Number.
6.4.3For International (Or Regional) Flights, Refer To The Baggage Transport Rules On Xiamen Airlines Official Website For The Rate And Calculation Method Of Excess Baggage Fees.
6.5Special Baggage
Special Regulations Shall Apply To The Carriage Of Vulnerable Baggage With Limited Carriage Requirements, Such As Sports Equipment, Musical Instruments And Ashes, Which Can Be Accepted For Carriage Only After Meeting The Restrictions On Packaging, Quantity, Carriage Conditions And Charging Rules. Refer To The Baggage And Dangerous Goods Transport Rules On Xiamen Airlines Official Website For Details.
6.6Transport Of Small Animals And Service Dogs
6.6.1Transport Of Small Animals
The Passengers Carrying Small Animals Shall Meet All The Following Requirements:
a)The Small Animals Are Only Limited To Domesticated Cats And Dogs;
b)The Transport Of Small Animals Is Limited To Domestic Nonstop Flights (Excluding Transit Flights) Of Xiamen Airlines. The Prior Consent Of Xiamen Airlines Shall Be Obtained And The Transport Regulations Of Xiamen Airlines Shall Be Complied With;
c)The Animal Quarantine Certificate Issued By The Quarantine Department At Or Above The County (District) Level And Other Valid Certificates On Transport Of Animals Of The People's Republic Of China Shall Be Presented;
d)The Containers For Small Animals Shall Meet The General Requirements For Air Transport Packaging Of Live Animals, And Such Requirements Will Be Informed When The Passengers Apply For Transport.
6.6.2Transport Of Service Dogs
a)Service Dogs Mean The Special Dogs That Can Provide Assistance For The Life And Work Of Persons With Disabilities, Including Assistance Dogs, Hearing Dogs And Guide Dogs. Xiamen Airlines Does Not Accept Animals Other Than Dogs As Service Animals For Carriage;
b)Emotional Support Dogs Are Not Service Dogs And Xiamen Airlines Does Not Accept Emotional Support Dogs As Service Dogs For Carriage;
c)The Passenger With Disabilities Shall Make a Request To Carry His Service Dog At The Time Of Reservations, No Later Than 48 Hours Prior To The Time Of Departure, And Provide The Identity Certificate (Service Certificate) And Quarantine Certificate Of The Service Dog;
d)To Prevent Accidents Happening To Service Dogs When Being Transported In Cargo Holds, Xiamen Airlines Only Accepts Service Dogs Accompanying Persons With Disabilities For Carriage In The Cabin;
e)Under The Condition That The Conditions Of Carriage Of Xiamen Airlines Are Met, Service Dogs Can Accompany Qualified Persons With Disabilities In The Cabin; The Service Dog Carried Into The Cabin Shall Wear a Gauze Mask And Be Attached With a Rope Throughout The Flight, Shall Lie Down At The Feet Or On The Knees Of The Person With Disabilities, And Shall Not Occupy a Seat Or Run Randomly In The Cabin;
6.6.3Xiamen Airlines has the right to refuse to accept the transport application or refuse the transport if it does not meet or comply with the conditions of carriage of Xiamen Airlines, and the passenger shall bear the losses caused thereby. If the passenger abandons the trip, it shall be handled as voluntary changes or refunds.
6.6.4Xiamen Airlines shall not be liable for any injury, loss, delay, sickness or death of small animals (including service dogs) during the carriage unless caused by the fault of Xiamen Airlines. The passenger shall assume full responsibility for the carriage of small animals (including service dogs).
6.6.5The passenger shall assume full responsibility for all damage or injury to the passenger himself/herself or anyone else caused by small animals (including service dogs).
6.7Illegal Baggage
Checked And Unchecked Baggage Which Contains Prohibited, Restricted Or Dangerous Items As Stipulated By The State Is Considered Illegal Baggage, Which Xiamen Airlines Shall Deal With According To The Following Provisions:
6.7.1Xiamen Airlines Will Refuse To Accept For Carriage Once Illegal Baggage Is Found At The Departure Airport; Cancel The Carriage Of Illegal Baggage Already Carried, Or Carry The Baggage After Removal Of The Illegal Items. Any Excess Baggage Fees Charged The Passenger Will Not Be Refunded;
6.7.2In Cases Where Illegal Baggage Is Found At a Stopping Place, Xiamen Airlines Will Terminate The Carriage Immediately. Any Excess Baggage Fees Charged The Passenger Will Not Be Refunded;
6.7.3Xiamen Airlines Will Turn Over Any Prohibited, Restricted Or Dangerous Items Stipulated By The State That Are Included In Illegal Baggage To Relevant Authorities.
6.8Baggage Value Declaration
Xiamen Airlines Does Not Provide Baggage Value Declaration Service.
6.9Acceptance Of Baggage
6.9.1Refusal Of Baggage
a)In Case Any Item Listed In Para.6.1.2 Of These Conditions Is Part Of Or Is Included In Baggage, Xiamen Airlines Reserves The Right To Refuse To Carry The Baggage And Shall Inform The Passenger;
b)In Case Any Item Listed In Para.6.1.3 a) Of These Conditions Is Part Of Or Is Included In Baggage, Xiamen Airlines Reserves The Right To Refuse To Accept The Baggage As Checked Baggage;
c)In Case Any Item Listed In Para.6.1.3 b) - n) Of These Conditions Carried By The Passenger Fails To Satisfy Xiamen Airlines' Limitation Of Carriage, Xiamen Airlines Reserves The Right To Refuse To Carry The Baggage And Shall Inform The Passenger;
d)In Case The Size, Weight, Quantity, Form, Packaging, Or Character Of Baggage Fails To Satisfy The Conditions Of Carriage Of Xiamen Airlines But The Passenger Cannot Or Will Not Correct The Problem, Xiamen Airlines Reserves The Right To Refuse To Carry The Baggage;
e)In Case The Passenger Refuses To Submit To a Baggage Security Check, Xiamen Airlines Reserves The Right To Refuse To Carry The Baggage.
6.9.2Inspection
For The Purpose Of Transportation Security, The Relevant Government Department Or Xiamen Airlines Has The Right To Check The Passenger’s Baggage. The Passenger Shall Be Present During The Check. Xiamen Airlines Shall Not Be Liable For Any Loss Caused By The Absence Of Passenger During The Check.
6.9.3Acceptance
a)The Passenger Shall Show a Valid Ticket To Have His Baggage Checked On The Departure Date Of The Flight;
b)After The Baggage Is Checked, a Baggage Identification Tag Will Be Given To The Passenger As Evidence For Baggage Claim;
c)When Accepting Baggage Of Disputed Liability, Xiamen Airlines Shall Explain Applicable Xiamen Airlines Regulations To The Passenger, And Attach The Limited Release Tag To The Baggage With Written Approval Of The Passenger. If The Passenger Refuses To Give Written Approval, Xiamen Airlines Has The Right To Refuse The Carriage Of Such Baggage.
6.9.4Carriage
a)The Passenger’s Checked Baggage Shall Be Carried On The Same Aircraft As The Passenger Unless Xiamen Airlines Decides That This Is Impracticable Under Certain Circumstances In Terms Of Safety, Security Or Operations, In Which Case Xiamen Airlines Shall Arrange For The Checked Baggage To Be First Carried On Subsequent Flights Of Xiamen Airlines On Which Space Is Available, And Timely Notify The Passenger;
b)If The Passenger's Checked Baggage Arrives Late, Xiamen Airlines Shall Promptly Notify The Passenger To Claim It. Unless Otherwise Stipulated By The State, If The Checked Baggage Is Delayed Due To The Reasons Not Attributable To The Passenger, And The Passenger Requests Direct Delivery, Xiamen Airlines Shall Deliver The Checked Baggage Directly To The Passenger Free Of Charge Or Negotiate a Solution With The Passenger;
c)The Passenger's Excess Baggage Shall Be Carried On The Same Aircraft As The Passenger When Space Is Available. Xiamen Airlines Reserves The Right To Refuse To Carry The Excess Baggage If The Space Is Not Available And The Passenger Does Not Agree To Allow His Baggage To Be Carried On Subsequent Flights Of Xiamen Airlines.
6.9.5Baggage Return
a)If The Passenger Requests Return Of His Baggage At The Departure Airport, He Must Make The Request Before The Baggage Is Loaded Onto The Aircraft. The Passenger Who Requests a Refund Must Have His Checked Baggage Returned As Well. Any Excess Baggage Fees Charged Under These Circumstances Will Be Refunded;
b)The Passenger May Request Return Of His Baggage At Stopping Places Unless There Is Not Enough Time Between Connecting Flights To Handle The Request. In This Case, Any Excess Baggage Fees Charged For Unused Segments Of The Flight Will Not Be Refunded;
c)The Passenger Who Has To Take Other Flights Due To Reasons Attributable To Xiamen Airlines Will Have His Baggage Appropriately Carried Accordingly. Xiamen Airlines Will Refund Any Overcharge In Excess Baggage Fees But The Passenger Will Not Be Charged Additional Fees For Any Short Falls.
6.10Delivery Of Baggage
6.10.1Baggage Delivery
a)The Passenger Shall Claim His Checked Baggage Immediately Upon Its Arrival At The Place Of Destination Or Stopover Point As Listed On The Ticket;
b)Xiamen Airlines Delivers Baggage According To Baggage Identification Tags, And Shall Not Be Liable For Whether The Person Claiming The Baggage Is The Passenger Himself, Or For Any Loss Or Expense Arising From Releasing The Passenger’s Baggage To The Holder Of a Valid Baggage Identification Tag;
c)The Passenger Shall Report The Loss Of The Baggage Identification Tag To Xiamen Airlines Immediately. The Passenger Shall Provide Documents Showing Proof Of Identity And Issue a Receipt When Claiming Baggage If He Wishes To Claim Baggage Without The Proper Baggage Identification Tag. Xiamen Airlines Shall Not Be Liable For Any Baggage Losses That Result From Baggage Claim Occurring Before The Passenger Reports The Loss Of The Baggage Identification Tag;
d)If Baggage Is Not Claimed Immediately, Xiamen Airlines Reserves The Right To Dispose Of Any Perishables Included In The Baggage 24 Hours After Arrival.
6.10.2Undelivered Baggage
Baggage Remaining Unclaimed For More Than 90 Days After The Day Of Arrival Shall Be Dealt With In Accordance With The Provisions For Undelivered Baggage.
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