Baggage Instructions

I. Unchecked Baggage

Note: Unchecked baggage should be able to be stowed under the front seat or in the cabin enclosed baggage compartment. Baggage exceeding the above measurement and weight limits or unable to be stowed in the cabin should be checked in.

II. Checked Baggage

（1）General Provisions

Checked baggage must be well packed, properly locked, securely tied, able to withstand amount of pressures, able to be handled and carried safely under normal operating conditions, and should meet the following conditions:

1. Suitcase, bags and handbags must be locked;

2. More than two pieces cannot be bundled into one piece;

3. No other items can be attached to the baggage.

4. Bamboo baskets, net bags, straw ropes, straw bags and plastic bags cannot be used as baggage outer packaging;

Attention: Xiamen Airlines does not provide child safety seats. Child safety seats carried by passengers should be checked as baggage rather than brought into the cabin.

（2） Baggage Limits

Note: 

1. Baggage exceeding the above requirements may not be carried as baggage unless with the prior consent of Xiamen Airlines;

2. The specifications (including size and weight) of the above baggage are the maximum that the airline can accept and are not free baggage allowance. Passengers need to pay for the excess baggage allowance. 

（3）Free Baggage Allowance

International and regional air routes

I. Regular Passengers

II. Infants without a Seat

When booking a ECONOMY LIGHT ticket for an infant without a seat, there is no free checked luggage allowance.

In other cases, the free checked luggage allowance for an infant without a seat is 1 piece, with the total dimensions of each piece not exceeding 115 centimeters (45 inches), and the weight not exceeding 10 kilograms (22 pounds).

III. International students/Workers/Seafarers

First Class: 4 pieces, with each piece measuring ≤158 centimeters (62 inches) in total dimensions and weighing no more than 32 kilograms (70 pounds).

Business Class: 3 pieces, with each piece measuring ≤158 centimeters (62 inches) in total dimensions and weighing no more than 32 kilograms (70 pounds).

Economy Class:

When booking a ECONOMY LIGHT ticket, there is no free checked luggage allowance.

When booking other economy class tickets, 2 pieces are allowed, with each piece measuring ≤158 centimeters (62 inches) in total dimensions and weighing no more than 23 kilograms (50 pounds).

Remarks:

(1) The luggage specification of other special passengers shall be handled in accordance with the specific provisions.

(2) The free luggage allowance for children/infants with seats is the same as that for adults.

(3) In addition to the corresponding free luggage allowance, a baby carriage or cradle or a child safety seat is allowed to be transported free of charge for infant without seats. Non-folding strollers, cradles and child safety seats can only be transported as checked luggage free of charge. Folding strollers that meet the size requirements of non-checked luggage can be brought into the cabin free of charge, but they can only be transported as checked luggage free of charge when the designated storage space in the cabin is insufficient.

(4) International students/workers/seafarers shall apply for additional free luggage allowance at the time of purchasing tickets, and provide relevant documentary proof; the ticket issuer shall attach copies of the passenger's identity certificate (seafarer certificate, study abroad certificate, labor certificate, etc.), passport and visa to the bill on the day of issuing the ticket for future reference; the ticket issuer shall inform the passenger to bring the original identity certificate for future reference when handling check-in procedures.

(5) The free luggage allowance and excess luggage tariff for international and regional code-sharing flights shall be implemented in accordance with the provisions of the code-sharing agreement.

(6) The free checked luggage allowance for Xiamen Airlines Egret Black Diamond Card members, Platinum Card members, Gold Card members and Silver Card members as well as SkyTeam Super Elite members and Elite members shall be increased by 1 piece on top of the general standard, and the weight shall not exceed 32 kg (for first/business class) or 23 kg (for economy class), and the maximum size of the three sides shall not exceed 158 cm.

(7) The additional free luggage allowance of the above-mentioned (4) and (6) passengers shall not be accumulated.

(8) In other cases, the free checked luggage allowance for economy class is in accordance with the standard economy class.

(9) These rules shall be implemented with immediate effect.

（4）Excess Baggage Charge

Domestic air routes

Unless otherwise specified, the excess baggage rate per kilogram shall be calculated at 1.5% of the standard Economy Class fare applicable on the date of issuance of the excess baggage ticket, denominated in yuan, and rounded to the nearest yuan. For a single ticket covering multiple domestic segments, the excess baggage rate shall be calculated on a segment-by-segment basis and then summed.

International and regional air routes

Area I

1、Routes between America and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East, Oceania, Europe, Africa ;

2、Routes between Europe and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East, Oceania, Africa;

3、Routes between Africa and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East, Oceania;

4、Routes between Oceania and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East.

Area II

1、Routes between China (including Hong Kong, Macao and Taiwan) and Northeast Asia, Middle East, Oceania, America, Europe, Africa;

2、Routes between Southeast Asia and South Asia, Central and Western Asia, Northeast Asia, Middle East;

3、Routes between South Asia and Central and West Asia, Northeast Asia, Middle East;

4、Routes between Central and West Asia and Northeast Asia, Middle East;

5、Routes between Northeast Asia and the Middle East.

6. Special Provisions: For itineraries with origin or destination in "New York" and involving a “New York flight” operated by Xiamen Airlines, the following rules shall apply:

7. Special Provisions: For the Fuzhou → New York (one-way) and Fuzhou → Tokyo (one-way) routes, when passengers check in their first piece of excess baggage on-site at the check-in counter of the origin airport (Fuzhou Airport), the rate shall be determined according to the following exclusive rules:

Area III:

1、Routes between Chinese mainland and Hong Kong/Macao/Taiwan;

2、Routes between China (including Hong Kong, Macao and Taiwan) and Southeast Asia, South Asia, Central and Western Asia.

3、Other routes unspecified above.

4.Special Provisions: During the period from April 1, 2024 to December 31, 2026, the following rules apply to the "Xiamen-Jakarta" route:

5. Special Provisions: For the Fuzhou → Jakarta (one-way) and Yinchuan → Hong Kong (one-way) routes, when passengers have their first piece of excess baggage processed on-site at the check-in counter of the originating airport(Fuzhou Airport and Yinchuan Airport), the rate shall be determined according to the following exclusive rules:

Warm reminder:

1. Single checked luggage exceeding 32 kg and not exceeding 45 kg, as well as oversized luggage with the sum of three sides greater than 203 cm and less than 300 cm, must be checked in advance by consulting the business department of Xiamen Airlines at the place of departure and only after obtaining the consent of Xiamen Airlines. The checked luggage weighing over 45 kilograms or with a sum of three dimensions exceeding 300 centimeters will not be accepted for consignment.

2. For international flights with connecting flights operated by Xiamen Airlines, the free luggage allowance for each passenger shall be calculated based on the applicable free luggage allowance for the international route.

3. If the passenger's checked luggage exceeds the free luggage allowance rule in any aspect of the number of pieces, size and weight, it will be charged according to the above standard, which is applicable to all classes of passengers. When any two or more dimensions of the number of pieces, size and weight are exceeded at the same time, the charge will be based on the principle of accumulation.

4. The principle of currency selection for the charge standard of excess luggage: the CNY and USD standards apply to all international and regional routes, while other local currency standards only apply to routes originating from the country.

III. Special Baggage

（1）Sports Equipment

Notes:

1. Xiamen Airlines assumes the corresponding transportation responsibilities for various types of sports equipment transported as checked luggage, according to the applicable regulations for general luggage. Such luggage should have professional external packaging designed for transportation purposes and be able to withstand a certain amount of pressure. (For example, bicycles should be packed in a well-designed hard-shell specialized bag, such as an EVA hard case or ABS hard-shell bike box.) For sports equipment without proper packaging, a limited liability luggage tag will be attached to exempt Xiamen Airlines from responsibility.

2. Single excess luggage weighing over 32 kilograms but not exceeding 45 kilograms, as well as oversized luggage with a sum of three dimensions greater than 203 centimeters but less than 300 centimeters, must be approved by Xiamen Airlines in advance before being checked in.Sports equipment luggage that exceeds 45 kg for international and regional routes, exceeds 50 kg for domestic routes, or has a total dimension greater than 300 cm is not permitted for check-in.

3. Domestic Flights: If a passenger checks in all three types of the aforementioned special baggage (golf equipment, skiing equipment, and fishing equipment), the combined weight is eligible for only an extra 10 kg of free checked baggage allowance. This allowance is not cumulative with other allowances. Any weight exceeding this free allowance will be charged as excess baggage based on actual weight and using Xiamen Airlines’ domestic excess baggage rates.

4. International / Regional Flights: If a passenger checks in all three types of the aforementioned special baggage, only one set of equipment may be checked free of charge. The total weight of that set must not exceed 23 kg, and the sum of the three dimensions (length + width + height) must not exceed 158 cm (62 inches) for golf equipment or fishing equipment, or 203 cm (80 inches) for skiing equipment. If the baggage exceeds these free limits, fees will be charged based on the actual number of pieces, dimensions, and weight, in accordance with Xiamen Airlines’ international/regional excess baggage policy.

（2） Musical Instruments

Xiamen Airlines provides three ways for passengers carrying musical instruments:

1、As Unchecked Baggage

①Small musical instruments (including instrument cases) with total linear dimensions (length + width + height) not exceeding 115 cm and a weight not exceeding 8 kg may be carried into the cabin as unchecked baggage.

②Musical instruments that are brought into the cabin should comply with Xiamen Airlines requirements on the packaging, weight, and quantity of Unchecked baggage. If the musical instruments exceed the above-mentioned regulations and are to be brought into the cabin, they should be handled in accordance with the regulations for  Seated baggage.

③All musical instruments brought into the cabin should be under the care of the passenger. Musical instrument must be securely placed in a shock-proof and pressure-resistant case so that it can be stored side-upright if necessary.

2、As Checked Baggage

①For musical instruments transported as checked baggage, their weight and piece count count toward the free baggage allowance. Any excess is subject to baggage fees.

②Musical Instruments to be carried as checked-in baggage shall meet Xiamen Airlines requirements on volume and weight of checked baggage and must be securely placed in shock-proof and pressure-resistant relevant instrument cases. Xiamen Airlines shall be liable for carriage according to general checked baggage liability limit. Xiamen Airlines may refuse to carry goods that cannot be packed as required.

3、As Seated Baggage

①Passengers can purchase a seat for a musical instrument that needs to be brought into the cabin, name Seated Baggage.

②Seated Baggage can be placed on the cabin seat or on the floor in front of the seat. A single cabin seat can accommodate baggage of no more than 40*45*100 cm, and the floor in front of the seat can accommodate baggage of no more than 25*45*140 cm, and the baggage weight may not be more than 72 kg.

③Passengers should purchase seats for the musical instrument according to the actual number of seats they need. One piece of seated baggage can occupy no more than 3 seats, and the maximum measurement of the seated instrument should not be more than 40×60×140 cm.

FAQ

Q1: Are small musical instruments included into unchecked baggage?

A:Small musical instruments (including instrument cases) with total linear dimensions (length + width + height) not exceeding 115 cm and a weight not exceeding 8 kg shall be included in the passenger's unchecked baggage allowance and counted together with other carry-on items. The total number and weight of such items must comply with the provisions on unchecked baggage set forth in the General Conditions of Carriage for Passengers and Baggage of Xiamen Airlines Co., Ltd.

For example, if the instrument is small enough to fit inside your carry-on bag and remains within the applicable limits for unchecked baggage (e.g., a flute or ukulele), it will not affect your entitlement to carry other personal items.

Q2: (a measurement of more than 20*40*55 cm, and less than 25*35*95 cm) If the instrument is 25*45*55 cm, with its width exceeding the 35 limit, how will this be classified?

A: 25*35* 95 cm is the maximum length that each side can accommodate. Any side exceeding the maximum length shall be excluded from this range and need to be carried as checked-in baggage. 

Q3: How do I know how many seats I need to buy for my Seated Baggage?

A: Please refer to the images below for a better understanding of the specific placement standards and positions of musical instruments of different sizes.

As shown in Image 1, a single cabin seat can accommodate baggage of no more than 40*45*100 cm, and the floor in front of the seat can accommodate baggage of no more than 25*45*140 cm. If any side of the baggage is over the above limit, more seats should be purchased.

Case 1: For a violin (including its case) with 18*34*80 cm measurement and a volume within a single seat accommodating range, one seat is enough for the Seated Baggage (Image 2).

Case 2: For a cello (including its case) with a measurement of 24*50*134 cm can only be placed on the floor in front of the seat because its longest side is 100 cm larger than the limit. However, its volume exceeds the accommodated baggage volume in front of the seat (25*45*140 cm), so two seats need to be purchased (Image 3).

Note: For baggage that needs to be placed on the floor in front of the seat, the limits for the shortest and longest sides of the seat remain unchanged as seat interval and seat height are fixed. When the shortest side exceeds 25 cm, the baggage will not be able to be placed on the cabin floor, and when the longest side exceeds 140 cm, the baggage will not be allowed to enter the cabin as Seated Baggage.

The maximum measurement of Seated Baggage in the cabin is 40*60*140 cm, which should occupy three seats.

（3）Precision instruments

Precision instruments refer to high-precision, high-sensitivity equipment and devices used for precise measurement, experimentation, detection, analysis, etc., and should usually be transported as cargo. If they are to be transported as checked baggage, they must be approved by the ground handling agent of Xiamen Airlines. The items should be packed in the original packaging or packaging approved by Xiamen Airlines, should not be included in the free baggage allowance, and should be charged as excess baggage. For such baggage, Xiamen Airlines should be liable for carriage in accordance with the general liability limit for checked baggage.

（4）Seat Occupancy Baggage

1. Passengers may purchase a seat for baggage that needs to be carried into the cabin, known as Seat Occupancy Baggage. Seat Occupancy Baggage is available for valuables or fragile items such as musical instruments, religious statues, precision instruments, and electrical appliances, as well as for the transport of human organs for donation.

2. Seat Occupancy Baggage tickets do not include free baggage allowance. The maximum dimensions for baggage accommodated on a single cabin seat are 40×45×100 cm, while baggage placed on the floor in front of the seat must not exceed 25×45×140 cm. The weight of the baggage must not exceed 75 kg. For luggage exceeding the size or weight limits, passengers must purchase seats based on the number of seats occupied. A single piece of Seat Occupancy Baggage may occupy no more than 3 seats, with maximum dimensions not exceeding 40×60×140 cm.

3. Seat Occupancy Baggage must be placed by the window and adjacent to the passenger’s seat. Seat Occupancy Baggage may be placed on the cabin seat or on the floor in front of the seat (excluding partition areas) and must not obstruct or block any emergency or normal exits or aisles in the cabin.

4. If the Seat Occupancy Baggage exceeds the height of the cabin seat, it must be placed in the last two rows of the economy class or the last row of the first or business class, and must not obstruct the “Fasten Seat Belt,” “No Smoking,” or “Exit” signs.

5. Seat Occupancy Baggage must be secured by the passenger and properly fastened using the seat belt or other adequate restraint devices to ensure that it remains secure under all foreseeable normal flight and ground conditions. The packaging or covering must not cause harm to passengers or crew.

（5）Cremated Remains

1. Cremated remains are generally recommended for transport as cargo. If transported as baggage, prior approval from Xiamen Airlines must be obtained.

2. Passengers carrying cremated remains must present a death certificate issued by the health authority and a cremation certificate issued by the funeral authority.

3. If cremated remains are transported as carry-on baggage, they must be placed in a sealed urn or container, enclosed in a wooden case or other sturdy packaging, with the outermost layer packaged as ordinary baggage (e.g., wrapped in cloth). Passengers carrying cremated remains onboard are not permitted to select emergency exit seats. If passengers need to purchase a seat to place the cremation urn, the regulations for Seat Occupancy Baggage shall apply.

4. If cremated remains are transported as checked baggage, they must be placed in a sealed urn or container, enclosed in a wooden case or other sturdy packaging. Xiamen Airlines will assume liability for such baggage under the standard checked baggage liability terms.

IV. Irregular Carriage of Baggage

（1）General Provisions

1) In the event of any delay, loss, damage or destruction of baggage carriage, the passenger should complete the baggage incident record and go through relevant procedures of Xiamen Airlines or its authorized ground handling agent at the place of the incident;

2) If the passenger's checked baggage fails to arrive with the passenger due to any Xiamen Airlines reasons, and fails to be delivered to the passenger on the same day, resulting in inconvenience to passenger's journey life, the passenger can be compensated for temporary daily necessities at the following standard:

（2） Compensation of Baggage

1. Acceptance of checked baggage by the passenger without complaint at the time of delivery shall constitute prima facie evidence that the checked baggage has been delivered in good condition and in accordance with the contract of carriage, unless the passenger provides evidence to the contrary.

2. Xiamen Airlines shall not be liable where the destruction, loss or damage to baggage results from the inherent nature, quality or defect of the baggage itself, or is caused by the passenger.

3. Xiamen Airlines shall not be liable if it proves that it has taken all reasonable measures to avoid damage arising from delay in the carriage of checked baggage, or that such measures could not reasonably be taken.

4. Xiamen Airlines shall not be liable for delay, loss or damage to baggage caused by baggage inspection procedures carried out by relevant government authorities, airport management authorities, or security inspection authorities.

5. Xiamen Airlines shall not be liable for damage to baggage caused by items contained therein. If a passenger or their baggage causes injury to any person, or damage to the property of others or to the property of Xiamen Airlines, the passenger shall be liable for all resulting losses and expenses.

6. Important documents and materials, securities, cash, bills, jewelry, precious metals and their products, antiques and calligraphy, samples, or other valuables, fragile or perishable items, prescription drugs that need to be taken regularly, medical certificates, travel documents, and other items that require personal care cannot be checked in as luggage or placed in checked luggage. For the destruction, loss, or damage of the above items placed in checked luggage, Xiamen Airlines will only assume compensation liability as general checked luggage.

7. In case of loss of passengers' luggage, passengers shall submit a objection to Xiamen Airlines or its authorized ground service agent. In case of damage to or contamination of checked baggage, the passenger must report the matter to the carrier (or its agent) and complete a Property Irregularity Report (PIR) before leaving the baggage claim area. Any complaint concerning damage to checked baggage must be made no later than seven (7) days from the date of receipt of the checked baggage. In the event of delay of checked baggage, any complaint must be made no later than twenty-one (21) days from the date on which the checked baggage is placed at the passenger's disposal. Any complaint must be made in writing within the aforesaid time limits; otherwise, no claim may be brought against Xiamen Airlines.

8. In the event of destruction, loss, or damage of checked luggage on Xiamen Airlines flights, Xiamen Airlines will compensate or cover repair costs within the luggage compensation limit according to the value of the lost luggage. The passenger bears the burden of proving the actual value of the loss. Xiamen Airlines' liability for passenger baggage shall be determined in accordance with the limits of liability prescribed by the applicable international conventions to which China is a party at the time of the occurrence.

9. When handling luggage loss compensation, the compensation for temporary living supplies that has been paid shall be deducted from the compensation amount, and the excess luggage fees charged for the compensated luggage shall be refunded.

10. If the compensated lost luggage is found, Xiamen Airlines will notify the passenger as soon as possible. Passengers can reclaim their luggage and return the full compensation, but the temporary living supplies compensation will not be refunded. If it is found that the passenger has fraudulent behavior, Xiamen Airlines has the right to recover the full compensation.

（3）Self-service inquiry for lost baggage

https://www.xiamenair.com/brandnew_CN/travel-ground-baggage.html    

（4）Self-service inquiry for lost items

https://www.xiamenair.com/brandnew_CN/travel-ground-legacy.html