Important Notices for Canada Entry

Dear Passengers,

        In accordance with the epidemic prevention requirements of Canadian government, passengers entering Canada should conduct relevant information tracking designated by the government. From November 21, 2020, all passengers entering Canada are required to comply with the following rules:

        I. Passengers heading to Canada must submit personal information through ArriveCAN APP or website before departure. Information to submit includes travel arrangements, contact information, COVID-19 symptom self-assessment, and quarantine plan (unless exempted from Mandatory Isolation Order).

        II. Travelers must prepare to present their ArriveCAN receipt prior entering Canada; An officer will ensure that information have submitted digitally.

       III. Travelers who failing to digitally submit all required information before boarding could be subject to sanctions from verbal warnings to a fine of 1,000 CAD .

       IV. Passengers are required to download the "ArriveCAN" APP through their mobile application store, or make a declaration on

       Xiamen Airlines is entitled to reject the boarding in accordance with the epidemic prevention requirements of Canadian government if passengers fail to present the receipt on APP or website before departure. The relevant ticket shall be subject to the rules of voluntary refund and change. In case of Canadian entry refusal due to information forgery or conceal, passengers shall bear their repatriation cost.

       Thanks for your understanding and cooperation!


Xiamen Airlines Co., Ltd.

November 10, 2020