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Fuzhou Hub Transfer Service

  • I. Applicable Terms and Condition Descriptions

    1 The transfer services can be provided to the eligible transferred passengers ONLY when all the following requirements are met:

    1.1 The connected tickets are issued by Xiamen Airlines and they are onthe same ticket number or PNR;

    1.2 The actual carrier for all the flights isXiamen Airlines; code-share and chartered flights are not eligible for the transfer services;

    1.3 Passengers should transfer at Fuzhou;

    1.4 The transfer service is only available for passengers with the legalability of self-care.It is not available for unaccompanied elderly people or children who need special care;

    1.5 The transfer service of Through Check-in is only available for flights in the same day. Special notes: Although this service is available for all domestic connection flights transferred at Fuzhou, it is still subject to specific rules and regulations of the departure airport; Passengers who take Xiamen Airlines from one of the 22 terminals of departureDalian, Qingdao, Hangzhou, Shanghai, Wuhan, Kunming, Jinan, Beijing, Tianjin, Nanjing, Nanning, Guangzhou, Zhengzhou, Harbin, Chongqing, Hefei, Yinchuan, Taiyuan, Xi'an, Xining, Shenyang and Changchun),to connectinternational or regional flights at Fuzhou are eligible for the service; passengers who take Xiamen Airlines from Guiyang or Changsha to connect transcontinental flights at Fuzhou are also eligible for the service. More terminals are being added to the list. Please refer to the announce on Xiamen Airlines’official website and WeChat account.

    2 Minimum connection time at Fuzhou airport:

    2.1 Domestic flights connected with domestic flights: 60minutes;

    2.2 International/regional flights connected with domestic flights in mainland China or vice versa; or international/regionalconnected withinternational/regional flights: 90minutes.

    3 Tips:

    3.1 Deadline for check-in: 30minutes before the scheduled time of departure for domestic flights, and 45 minutes for international(regional) flights;

    3.2 Boading gates will be close 15minutes before the scheduled departure time for all the flights;

    3.3 For the better experience of the Through Check service, please keep the boarding pass of your previous flight.

  • II. International/regional to international/regional flightconnections

    DETAILS

    1 General Procedures

    Arrival at Fuzhou airport ——Entry inspection(Immigration, customs and quarantine)——Exit inspection formalities(customs)——Check-in for connecting flight——Exit inspection formalities(Quarantine and immigration)——Security check——Waitingand boarding

    2 Minimum connection time: 90minutes.

    3 Inspection and Quarantine

    China Inspection and Quarantine (CIQ) will conduct a check-up on all the passengers, and those who are suffering from symptoms or diseases including fever, vomiting or diarrhea shall report voluntarily to CIQ.

    4 Immigration Inspection

    4.1 General procedures: Prepareyour valid traveldocuments and itinerary for the entryor transit formalities at the immigration counter.

    4.2 (Entry) visa waiver arrangement: those who have a connecting ticket with a reserved seat and a stay in Mainland China no more than the stipulated number of hours;

    5 Baggage

    Through Check-in (for both passengers and baggage) service is currently not available for the international(regional) flights operated by Xiamen Airlines that is connected byinternational(regional) flights, and the passengers are required to have their baggage re-checked after claiming it at Fuzhou Airport.

    6 The location of the check-in counter for the connecting flights: Counter 27 or other economy class counters. (International Departure Hall is on the 2nd floor). (Tips: The deadline for the check-in is 45minutes before time of departure, and you are required to be at the boarding gate at least 15minutes before the flight takes off.)

    7 Service hotline:0591--28013671 or 95557.

  • III. International/regional flights connecting to domestic flights in mainland China

    DETAILS

    1 General Procedures

    Arrival in Fuzhou airport ——Entry inspection(Immigration, customs and quarantine)——Check-infor connecting flights——Security check——Waiting and boarding

    2 Minimum connection time: 90minutes.

    3 Inspection and Quarantine

    China Inspection and Quarantine (CIQ) will conduct a check-up on all the passengers, and those who are suffering from symptoms or diseases including fever, vomiting or diarrhea shall report it to CIQ voluntarily.

    4 Immigration Inspection

    4.1 General procedures: Prepareyour valid traveldocuments and itinerary for the entryor transit formalities at the immigration counter.

    (Entry) visa waiver arrangement: Those who have an connectingticket with a reserved seat and astay in Mainland China no more than the stipulated number of hours.

    5 Baggage

    Passenger who take international(regional) flightstransferred todomestic flights via Fuzhou Airport are required to claim their baggage and have it rechecked after completing customs formalities and security check as required.

    6 The location of the check-in counter for the connecting flights: Counter 7 or other economy class counters. (Domestic Departure Hall is on the 2nd floor) (Tips: The deadline for the check-in is 30minutes before departure, and you are required to be at the boarding gate at least 15minutes before the flight takes off.)

    7 Service hotline:0591--28013671 or 95557.

  • IV. Domestic flights connecting to international(regional)flights

    DETAILS

    1 General Procedures

    Arrival in Fuzhou airport ——Entry inspection(customs)——Check-in for connecting flight——Exit inspection formalities(Quarantine and immigration)——Security check——Waiting and boarding

    2 Minimum connection time: 90minutes.

    3 Inspection and Quarantine

    China Inspection and Quarantine (CIQ) will conduct a check-up on all the passengers, and those who are suffering from symptoms or diseases including fever, vomiting or diarrhea shall report voluntarily to CIQ.

    4 Immigration Inspection

    4.1 Prepard your valid traveldocuments and itinerary ready for the exit or transit formalities at the immigration counter.

    5 Baggage

    5.1 At certain terminals of departure,Through Check-in (for both passengers and baggage) service is available for international/regionalflights operated by Xiamen Airlinesthat isconnected bysame-day domestic flights transferred via Fuzhou. If passengers had their baggage checked through at any of the eligible terminals of departure,they are not required to have their baggage re-checked at Fuzhou Airport. Click here to see the departure terminals where the above service is available (Article 1.5 hereof).

    5.2 Passengerswith an international (regional) connection flight via Fuzhou from a departure terminal where the Though Check-inservice is not available are required to claim their baggage and have it rechecked at Fuzhou Airport after completingthe required inspection and security checkformalities.

    6 The location of the check-in counter for the connecting flights: Counter 27 or other economy class counters. (Domestic Departure Hall is on the 2nd floor). (Tips: The deadline for the check-in is 30minutes before departure, and you are required to be at the boarding gate at least 15minutes before the flight takes off.)

    7 Service hotline:0591--28013671 or 95557.

  • V. Domestic to domestic flight connections

    DETAILS

    1 General Procedures

    Check-in for interline flights at terminal of departure——Arrival at Fuzhou Airport——Confirmed by the staff in the quarantined area——Waiting and boarding.

    2 Minimum connection time: 60minutes.

    3 Baggage

    3.1 Passengers who fly to other domestic destinations via Fuzhou by taking the flights operated by Xiamen Airlines at bothterminals ofdepartureand transfer, are eligible for the Through Check-in (for both passengers and baggage) service at the terminal of departure, and are not required to claim their baggage orhave it recheckedat Fuzhou Airport(It issubject to the announcesmade by the terminal of departure).

    3.2 Passengerswho fly to other domestic destinations via Fuzhou on flights not operated by Xiamen Airlines at either the terminal of departure or the terminal of transfer are not eligible for Though Check-in (for both passengers and baggage) service. They are required to claim their baggage and have it rechecked at Fuzhou Airport.

    4 Other Circumstances:

    In case the previous flight has arrived at a remote parking bay and passengers fail to go to the quarantined departure area directly, they may go to the corresponding boarding gate by re-entering the quarantined area after completing the security check. (Tips: The deadline for the check-in is 30minutes before departure, and you are required to be at the boarding gate at least 15minutes before the flight takes off.)

    5 Service hotline:0591--28013671 or 95557.

  • VI. Lounge Service For Transfer Passengers

    We offer freelounge service for passengers who meet ALL of the following requirements:

    1 The departure flightand the connecting flight are both operated by Xiamen Airlines(not applicable to code-share and chartered flights);

    2 Passengers whose connection time at Fuzhou is between 2 and 24 hours(not applicable to those takingClass E and X);

    3 All routes should comprise at least one international or regional flight.

    4 Besides the transfer lounge service, passengers whotakeFirst Class, andBusiness Class, Egret Silver and Gold members who meet the requirements above can also enjoy the first class lounge service.

    5 Passengersof the Economy class need toget averification code for transfer lounge service at transfer counter, with which you may get access to the transfer lounge on the 3rd floor.

    6 The transfer lounge opens at 6:00 and closes 30 minutes before the departure time of the last flight. Overnight service is not available at the transfer lounge.

    7 Tips: Passengers eligible for transfer accommodation services may choose either accommodation or transfer lounge service. Please click (7. Transfer Accommodation) for details; meals or hot food are not currently available at the transfer lounge.

    8 The transfer service counter is located at the Fuzhou Travel Information Center near Gate No.4 in the terminal and opposite to the Domestic Arrival Hall on the first floor.

  • VII. Accommodation for transfer passengers

    We offer transfer accommodation service for passengers who meet all of the following requirements:

    1 The flight at the terminal of departure and the connecting flight are both operated by Xiamen Airlines(not applicable to code-share and chartered flights);

    2 Passengers whose connection time at Fuzhou is between 6 and 24 hours(not applicable to those in class G, Z, X and E);

    3 All routes should comprise at least one international or regional flight;

    4 Standards for freetransfer hotel and check-in requirements(subject to the the class ofinternational route):

    Passenger Type Hotel Standard Arrangement Standard
    Economy Class Preferred hotels A double room for 2 persons
    Egret Gold/Silver Member Preferred hotels Single room per person
    First/Business Class Luxury hotels Single room per person

    5 This service ONLY includes freehotel with breakfast; the transportation costs to and from the hotel are atyour own expense. Please ensure you havesome RMB available for the fare;

    6 In case you take a transfer flight on the followingday, please check out before 14:00. All the expenses caused by delayed check-out shall be at your expense;

    7 The transfer accommodation service, which is not bundled with ticket sales, is offered free of charge to passengers who have met all the requirements above; if you need the service, please apply at the transfer counter. The transfer service counter is located at the Fuzhou Travel Information Center near Gate No.4 inside the terminal and opposite to the Domestic Arrival Hall on the first floor.

    8 Service hotline:0591-28013671 or 95557.

DETAILS

DETAILS

DETAILS

DETAILS