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Branches & Offices

24-hour nationwide service hotline: 95557

Overseas service hotline: 86-592-2226666

Amsterdam service line: 8000205888

Australia service line: 1800995557

Canada service line: 001-8557895557

Singapore service line: 0065-63297566

US service line: 001-8557895557

E-mail:MF@XIAMENAIR.COM


  • Xining
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  • Fuzhou
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  • Tianjin
  • Beijing
  • Changsha
  • Quanzhou
  • Chongqing
  • Dalian
  • Guangzhou
  • Guilin
  • Guiyang
  • Haikou
  • Harbin
  • Hefei
  • Hohhot
  • Jinan
  • Kunming
  • Lanzhou
  • Lhasa
  • Longyan
  • Nanjing
  • Nanning
  • Nanping
  • Ningbo
  • Ningde
  • Putian
  • Qingdao
  • Sanming
  • Shanghai
  • Shenyang
  • Shenzhen
  • Taiyuan
  • Wuhan
  • Urumqi
  • Wuyishan
  • Xi'an
  • Yinchuan
  • Zhangzhou
  • Zhengzhou
  • Zhoushan
  • Zhuhai
  • Hong Kong
  • Macau
  • Taipei
  • Kuala Lumpur
  • Seoul
  • Singapore
  • Jakarta
  • Bangkok
  • Manila
  • Phnom Penh
  • ​Vietnam
  • Australia
  • Japan
  • Europe
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  • New York
  • Los Angeles

Xining

23F, No. 61 Binhe South Road, Chengdong District, Xining City, Qinghai Province

Tel: +86-971-8801557 

E-mail:xnn@xiamenair.com

Airport Ticketing Counter: T2, Xining Caojiabao Airport, Xining, Qinghai Province

Tel: +86-971-8018128


Chengdu

Room 2404, South Tower,Baoli Centre,No.7 Consulate Rd.,Wuhou District,Chengdu, Sichuan Province

Tel: +86-28- 85235707 Fax: +86-28-85235707

E-mail:ctu@xiamenair.com

Airport Ticketing Counter: Tel: +86-28-86977101  +86-28-86977102 

Tianfu terminal T2 (opposite gate 24) G37

Xiamen

Xiamen

Xiamen Airport Ticketing Counter:+86-592-5739199

Gate 10, Domestic Departure Hall, Xiamen Airport

Jinyan Ticketing Office+86-592-2238888 +86-592-2235555


Fuzhou

Fuzhou

Airport Ticketing Counter  +86-591-28013533  

Marketing Customer Service Center   +86-591-83368854  +86-591-87833441

Hualin Customer Service Center   +86-591-87812538  +86-591-87827394

Pingdong Customer Service Center   +86-591-87800070  +86-591-87859884

Hudong Customer Service Center   +86-591-87616213

Changle Customer Service Center   +86-591-28813333  +86-591-28815825

Fuqing Customer Service Center   +86-591-85246393  +86-591-85224888


E-mail:foc@xiamenair.com


Changchun

Changchun

Room 1304, Huamao International Building, No.4848 RenminDajie, Changchun, Jilin Province

Tel: 88911211

Fax: 88939111

E-mail: cgq@xiamenair.com


Changchun Airport Ticketing Counter:

Information Desk, Island E, Domestic Departure Hall, Terminal 1, Changchun Longjia International Airport

Tel:+86-431-88798626

Hangzhou

Hangzhou

Tel: +86-571-85098888 Fax: +86-571-87921787

E-mail:hgh@xiamenair.com

Airport Ticketing Counter: Tel: +86-571-86660366 

Xiamen Airlines Ticketing Counter, Door No.13, T3 Domestic Departure Hall, Xiaoshan International Airport, Hangzhou, Zhejiang Province


Tianjin

Tianjin

NO.8 Xi'er Road Binhai International Airport Eastern Area Dongli District, Tianjin, China

Tel: +86-22-24905557  Fax: +86-22-24908999

Email:tsn@xiamenair.com

Binhai Ticketing Office:

NO.12 Fada Street, Nanhai Rd, Kaifa District, Tianjin

Tel: +86-22-66216997 Fax: +86-22-66216998

Airport Ticketing Counter:

International Flight: No counter

Domestic Flight :H Island Service Area, T2 Departure Hall, Tianjin Binhai International Airport

Tel: +86-22-24905642  +86-22-24905680  Fax: +86-22-24905643


Beijing

Beijing

XiaMenAirlines 5/F, 101 Building 5,NO.16,LIZE Road Fengtai District,Beijing

Tel: +86 10 58297114  Fax: +86 10 58297104

E-mail: pek@xiamenair.com

Airport Ticketing Counter: +86-592-2533857


Changsha

Changsha

Tel: +86-731-86306660   

Airport Ticketing Counter: +86-731-84799300/84798370

Xiamen Airlines Ticketing Counter (227/228), Door No.2, T2 Domestic Departure Hall, Huanghua International Airport, Changsha, Hunan Province


Quanzhou

Quanzhou

Airport Ticketing Counter:+86-595-85612355     +86-595-85628737  Fax:+86-595-85628757

Donghai Customer Service Center:+86-595-28380787  Fax:+86-595-28380757

Ticketing Center:+86-595-22166111    +86-595-22166300  Fax: +86-595-22166117

Qingmeng Ticketing Office:+86-595-28989737    +86-595-28989757  Fax: +86-595-28989757

Group Travel: +86-595-85638588     +86-595-85638589  Fax: +86-595-85638587

Chongqing

Chongqing

Room 2,Floor 20,Block 4, Jinkai Xiexin,No.68 Jinkai avenue, North New District, Chongqing

Tel: +86-23-63871826 +86-23-63871829 Fax: +86-23-63871829

E-mail:ckg@xiamenair.com

Airport Ticketing Counter: +86-23- 67153398


Dalian

Dalian

Room 3202,Hongyuan Building, No. 23 Renmin Lu, Zhongshan District, Dalian, Liaoning Province

Tel: +86-411-82895557   Fax: +86-411-84695557

E-mail:dlc@xiamenair.com

Airport Ticketing Counter: +86-411-86647090

Guangzhou

Guangzhou

No. 1392 Jiefang Bei Lu, Guangzhou, Guangdong Province

Tel: +86-20-86198601 Fax: +86-20-86198629

E-mail:can@xiamenair.com

Airport Ticketing Counter: +86-20-86120892


Guilin

Guilin

No.2 Building, Grand Link Hotel, Guilin, Guangxi Zhuang Autonomous Region

Tel: +86-773-3846767 Fax: +86-773- 3849333

Email:kwl@xiamenair.com


Guiyang

Guiyang

16F, Post Building, No.2 ZhonghuaNorth Rd., Yunyan District, Guiyang, Guizhou Province

Tel: 86827887

Fax: 86836960

E-mail: kwe@xiamenair.com

Haikou

Haikou

Room M501, Meijing Yuan, Jiahua City Garden, No. 8 Jinlong Lu, Haikou, Hainan Province

Tel: +86-898-68550686 Fax: +86-898-68550689

E-mail:hak@xiamenair.com

Airport Ticketing Counter: +86-898-65751306


Harbin

Harbin

No. 53 Hongxiang Rd., Nangang District, Harbin, Heilongjiang Province

Tel: 82345757

Fax: 82315757

E-mail: hrb@xiamenair.com

Airport Ticketing Counter: 82895565

Hefei

Hefei

Room 302,building No.1, Tailai Garden, No.1 Qiaonan St., Gongbei District, Zhuhai, Guangdong

Tel: +86-756-8187900   Fax: +86-756-8187087

E-mail:zuh@xiamenair.com

Hohhot

Hohhot

Room 15B03, 14F, Block A, Wanda Square, East Xinhua St., Hohhot City, Inner Mongolia

Tel:+86-471-3256184 Fax:+86-471-3256183

E-mail:het@xiamenair.com


Jinan

Jinan

Room 03, 23F, Block A,Office Building Of Wanda plaza,Jing Si Rd., Shizhong District,Jinan, Shandong Province

Tel:+86-531-86022916 Fax:+86-531-86022969

E-mail:tna@xiamenair.com

Airport Ticketing Counter: +86-531-82081577


Kunming

Kunming

Room 2607-2608, Century Center, No.88 Nanping St., Wuhan District, Kunming,Yunnan Province

Tel: 63177222

Fax: 63177555

E-mail: kmg@xiamenair.com

Airport Ticketing Counter: 67085506

Lanzhou

Lanzhou

Room1904,West Tower,Zhongkeyin Building,No. 75 Qingyang Rd., Chengguan District, Lanzhou, Gansu Province

Tel: +86-931- 8450184 Fax: +86-931- 8459694

E-mail:lhw@xiamenair.com


Lhasa

Lhasa

Room 601, Golden Times, Bayi Lu Bei, Lhasa, Tibet

Tel: +86-891-6873578   Fax: +86-891-6873268

Airport Ticketing Counter:+86-891--6183138

Longyan

Longyan

No.2 Store, Shengshijiayuan, Renmin Lu, Longyan, Fujian Province

Tel: +86-597-2201328 Fax: +86-597- 2295316

E-mail:lyl@xiamenair.com


Nanjing

Nanjing

Room 906, Siya Fortune Center, 450 Taiping South Road,Qinghuai District,Nanjing,Jiangsu Province

Tel: +86-25-58074718/58074728/58074738

Fax: +86-25-58074758

Email: nkg@xiamenair.com

Airport Ticketing Counter:+86-25-69822333


Nanning

Nanning

Room 1306, No.30 A Block, Nanhumingdu Square, Shuangyong Rd., Qingxiu District, Nanning

Tel: 5877000

Fax: 5877001

E-mail: nng@xiamenair.com

Airport Ticketing Counter: Nanning Wuxu International Airport T2 terminal, 3 floor  departure hall, D section, Xiamen Air counter. 2885188

Nanping

Nanping

No.29, Building 1, B District ,Shijixingcheng,No.7 Makeng Rd.,Nanping,Fujian Province

Tel: +86-599-8857606 +86-599-8879788 Fax: +86-599-8857806


Ningbo

Ningbo

Room 601,Block C,Tianrun Business Building , No. 775 Zhongxing Rd., Jiangdong District, Ningbo, Zhejiang Province

Tel: +86-574-87700088 +86-574-87705239 Fax: +86-574-87729498

E-mail:ngb@xiamenair.com

Airport Ticketing Counter:Tel/Fax: +86-574-88257260

2F, Xiamen Airlines' check-in counter, Departure Hall, Ningbo Lishe International Airport


Ningde

Ningde

+86-593-2077171 +86-593-2073232 Fax: +86-593-2077171

Fuding Customer Service Center: +86-593-7667333 +86-593-7667111 Fax: +86-593-7667111


Putian

Putian

Group Travel:  +86-594-2280266  +86-594-2330266  Fax: +86-594-2221660

Putian Customer Service Center:   +86-594-228016  +86-594-2280366

Hanjiang Customer Service Center:   +86-594-3591881  +86-594-3591882

E-mail:put@xiamenair.com

Qingdao

Qingdao

806, NO.52 Time Square, Hong Kong Zhong Road, South District, Qingdao, Shandong Province

Tel: +86-532-82666600 Fax: +86-532-82667100

E-mail:tao@xiamenair.com

Airport Ticketing Counter +86-532-84710689


Sanming

Sanming

Room301, Building 69, Meigui New Village (Meiguixincun), Meilie District, Sanming, Fujian Province

Tel: +86-598-8281990 Fax: +86-598-8288990

E-mail:san@xiamenair.com


Shanghai

Shanghai

No.117 Yingbin Er Lu, Changning District, Shanghai

Tel: 62716271

Fax: 62561511

E-mail: sha@xiamenair.com

Airport Ticketing Counter: 22351391 (T1, Hongqiao Airport)   68355163(Pudong Airport)

Shenyang

Shenyang

No. 191 Minzhu Lu, Heping District, Shenyang, Liaoning Province

Tel: +86-24-23520808 Fax: +86-24-23526337

E-mail:she@xiamenair.com

Airport Ticketing Counter: +86-24-89398365


Shenzhen

Shenzhen

Room 2821,Huishang Business Center, Jiahui Xin Cheng, No. 3027 Shennan Zhong Lu, Shenzhen, Guangdong Province

Tel: +86-755- 83297788   Fax: +86-755- 83297786

E-mail:szx@xiamenair.com

Airport Ticketing Counter: +86-755- 23459350

Taiyuan

Taiyuan

Room805, Block B, Juxin Guoji, No.331 Changzhi Lu, Taiyuan (200 meters to the south of the junction of Changzhi Lu and Jinyang Jie) 

Tel: +86-598-8281990 Fax: +86-598-8288990

Email:tyn@xiamenair.com


Wuhan

Wuhan

Wuhan Tianhe International Airport,T3,Domestic Departures,E10,XIAMENAIR.

Tel: +86-27-65590305

Email: wuh@xiamenair.com


Urumqi

Urumqi

Room G, 14F, Block C, Times Square, Guangming Rd., Tianshan District, Urumqi, Xinjiang Province

Tel: 8802707

Fax: 8819012

E-mail: urc@xiamenair.com

Airport Ticketing Counter: 3800059

Wuyishan

Wuyishan

1F, Parking Lot of BOC(Bank of China limited) Training Centre , National Tourism Resort, Wuyishan ,Fujian Province

Tel: +86-599-5252777 +86-599-5252111

E-mail:tao@xiamenair.com

E-mail:wus@xiamenair.com


Xi'an

Xi'an

13D, Business Center, YameiWeibo Plaza, No.395, WestNan' erHuan Rd., Xi'an, Shanxi Province

Tel: 84255298

Fax: 84254581

E-mail: sia@xiamenair.com

Airport Ticketing Counter: 88797095

Yinchuan

Yinchuan

Tel: 0951-5073053


Zhangzhou

Zhangzhou

No. D04, Building 9, Liyuan Square, Nanchang Road, Licheng District, Zhangzhou, Fujian Province

Tel: 86-596-2025700, 86-596-2035606

E-mail: zhz@xiamenair.com

Zhengzhou

Zhengzhou

Room 1112, Missun Centre,NO.33 Jinshui East Rd.,Zhengzhou,Henan Province

Tel: +86-371-63576366 +86-371-63576377 Fax: +86-371-86546355

E-mail:cgo@xiamenair.com

Airport Ticketing Counter: +86-371-68510557


Zhoushan

Zhoushan

Room 302, Tower 3,Rose Garden, Donggang Xincheng Garden, Putuo District, Zhejiang Province

Tel: +86-580-3818006 Fax: +86-580- 3818007

E-mail:hsn@xiamenair.com


Zhuhai

Zhuhai

Room 302,building No.1, Tailai Garden, No.1 Qiaonan St., Gongbei District, Zhuhai, Guangdong

Tel: +86-756-8187900   Fax: +86-756-8187087

E-mail:zuh@xiamenair.com

Hong Kong

Hong Kong

    Room 2006, Elite Centre, 22 Hung To Road, Kwun Tong, Kowloon

    Tel: 852-28060577  852-25298886    Fax:852-28060929

    E-mail:hkg@xiamenair.com


Macau

Macau

Xiamen Air Holidays Ltd. (Macau )

Store U, Underground Floor, Marina Plaza, No. 153 Beijing Street, New Port, Macau

Tel: +853-28780663 Fax: +853-28780662


Taipei

Taipei

Taiwan Branch

10F. -1, No.168, Sec. 3, Nanjing E. Rd., Taipei City 10488, Taiwan

Opening hours: 09:00-17:00 (local time)

Tel: 00886-2-27115166  Fax: 00886-2-27115155

Email:tpe@xiamenair.com


Kuala Lumpur

Kuala Lumpur

Xiamen Airlines Kuala Lumpur Office.

15th FLOOR, PLAZA OSK, JALAN AMPANG, 50450, KUALA LUMPUR

Tel: +60-3-21668222 Fax: +60-3-21668234

E-mail:kul@xiamenair.com


Seoul

Seoul

Xiamen Airlines Seoul Office

No.1103, 89 Seosomunro, Joong-gu, Seoul      04516

TEL: 82-2-6959-9515

Email:sel@xiamenair.com


Singapore

Singapore

Xiamen Airlines Singapore Office

112 Robinson Road, #10-04, Singapore 068902

Tel: +65-62210770 Fax: +65-62220550

E-mail:sin@xiamenair.com


Jakarta

Jakarta

Xiamen Airlines Jakarta Office

Menara Prima 11th A , Kuningan JL. DR. Lde Anak Agung Gde Agung, Jakarta Selatan 12950

Tel: 0062-21-57948316 Fax: 0062-21-57948318


Bangkok

Bangkok

Xiamen Airlines Bangkok Office

3rd Floor, CP Tower, 313 Silom Road, Bangrak, Bangkok 10500

Tel: 0066-2-2371899 Fax: 0066-2-2371900

E-mail: bkk@xiamenair.com


Manila

Manila

Xiamen Airlines Manila Office

Unit 412, FiveE-com Center, Pacific Drive,Mall of Asia Complex, Pasay City

City Sales Office: +63-2-8801-7551/59

Manila Airport Office: +63-2-8801-8064

7/24 Customer Hotline: +63-2-8626-3666


Phnom Penh

Phnom Penh 

Xiamen Airlines Phnom Penh Office(00855)
Level 17, Suite 1709, 66 Monivong Boulevard, Sangkat Wat Phnom, Khan Duan Penh, Phnom Penh, Cambodia.
Tel: 00855 23963237
E-mail: pnh@xiamenair.com

​Vietnam

Vietnam

3F, Riverbank Place, 3C Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam.

Tel: +84 28 3824 2067

Email: xiamenairsgn@gmail.com

Opening Hours: Monday – Friday 09:00-12:00, Monday – Friday 14:00-16:30    

International Terminal: Terminal 2 - T2, counter J1-J4, TanSonNhat International Airport



Australia

Australia

Sydney & Melbourne Branches:

Sydney: Level 5, 120 Clarence Street, Sydney NSW 2000 Australia

Melbourne: Level 9, 500 Collins Street, Melbourne, Victoria 3000 Australia

24/7 Customers Service Hotline: 1800995557(Australia)

(For Australia, to change ticket, the new flight should be 72 hours before change time.)

Xiamen Airlines' 24-hour Reservations Hotline:+86 592 222 6666 (Mainland China)

Sydney Office Email: syd@xiamenair.com

Melbourne Office Email: mel@xiamenair.com

Agents Ticketing Support Tel: (9am-4pm, Mon-Fri, local time ) 02-9017-8009 (Sydney) 03-9614 6727(Melbourne)


Japan

Tokyo Branches: 

Service Hotline: 65-62210168 (For Japan, to change ticket, the new flight should be 72 hours before change time.)

Xiamen Airlines’24-hour Reservations Hotline: 95557(Mainland China)

Mailing Address: Hibiya Bldg. 10F 1-1-1 Shinbashi, Minato-ku Tokyo (JP)

Tel: 0081-3-3507-7666 Fax: 0081-3-3507-7668

Opening Hours:09:30-17:30 Monday - Friday

Complaint Office Tel: +86-592-5739009(Xiamen)

Email: mftyo@xiamenair.com


Osaka Branches:

Service Hotline: 65-62210168 (For Japan, to change ticket, the new flight should be 72 hours before change time.)

Xiamen Airlines’24-hour Reservations Hotline: 95557(Mainland China)

Mailing Address: Century Building 9F 1-4-16 Kyomachi-bori Nishi-ku Osaka-Shiosaka-fu

Tel: +0081-6-6448-7666 Fax: +0081-6-6448-7668

Complaint Office Tel: +86-592-5739009(Xiamen)

Email: osa@xiamenair.com


Europe

Europe

Xiamen Airlines’ 24-hour Reservations Hotline: 95557 (Nationwide)

Mailing Address: WTC schiphol Tower A,4th floor Schiphol Boulevard 109,1118 BH Schiphol

Tel: +31(0)20 7950868

AMS Call center:+31207989123

Email:ams@xiamenair.com


Vancouver

Vancouver

    Address: 1010-1177 West Hastings Street, Vancouver, BC V6E 2K3

    Tel: +1-604-620-1668      +1-604-620-1665

    Fax: +1-604-428-9557 

    E-mail: yvr@xiamenair.com(Sales & Marketing)    

                yvrapmf@xiamenair.com (Airport & Flight Operation)

 

New York

New York

    Email: nycoffice@xiamenair.com

    Email: jfk_handling@xiamenair.com

    Xiamen Airlines’ check-in counter is located at Terminal 4 of John F. Kennedy (JFK) International Airport. 

    The counter opens 4 hours prior to departure and closes 1 hour prior to departure.

Los Angeles

Los Angeles

Xiamen Airlines Los Angeles Office

Suite 560, 80 S Lake Ave, Pasadena, CA, 91101

Email: lax@xiamenair.com


95557
Service hotline
+86-592-2226666
Overseas service hotline
MF@XIAMENAIR.COM
Email
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