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Xiamen Hub Transfer Service

  • I. Applicable provisions and the corresponding explanation:

    1、 Transfer passengers meeting the following conditions are eligible for Xiamen Airlines interline transfer services:

    1.1、 Purchase Xiamen Airlines interline tickets under the same ticket number.

    1.2、 The actual operating carrier is Xiamen Airlines. Passengers taking code-share flights are not eligible for interline transfer services.

    1.3、 Transfer with connection at Xiamen Airport.

    1.4、Xiamen Airlines only provides interline transfer services to passengers with self-care ability (stipulated by law). Unaccompanied minor/senior citizen are not eligible for interline transfer services.

    1.5、Interline through check-in (for both passengers and baggage) is only available for flights on the same day. Special Notes: This service is available for passengers taking Xiamen Airlines domestic flight with connection on Xiamen Airlines domestic flight via Xiamen Airport. But it is subject to the regulations of the originating station. Passengers with Xiamen Airlines-operated flights departing from Beijing, Shanghai, Qingdao, Jinan, Hangzhou, Dalian, Wuhan and Kunming airports with connection on Xiamen Airlines international/regional flights via Xiamen Airport may also enjoy the through check-in service at the originating airport. This service will be available on more stations. For more information please visit Xiamen Airlines official website and official WeChat.

    2、Minimum Connection Time on Xiamen Airport:

    2.1、 Domestic to Domestic: 60 min

    2.2、 International/regional to Domestic, Domestic to International/regional, International/regional to International/regional: 90 min

    3、Important:

    3.1、 Check-in counters close 30 minutes before scheduled time of departure for domestic flight and 45 minutes before scheduled time of departure for international/regional flight.

    3.2、 Boarding gates close 15 minutes before scheduled time of departure.

    3.3、 For better service, please keep the boarding pass for your preceding flight segment.

  • II. Service guides for international/regional to international/regional transfer service:

    DETAILS

    1、General process:

    Arrival at Xiamen Airport Terminal 3 - Entry formalities (Quarantine, Immigration & Customs) - Exit formalities (Quarantine & Customs) - Check-in for onward flight - Exit formalities (Emigration) - Security check – Waiting for departure and boarding

    2、Minimum Connection Time:90 min

    3、Quarantine Inspection

    Inspection and Quarantine Bureau of China checks all passengers. Passengers with fever, vomiting, diarrhea and other diseases must report to the Inspection and Quarantine officers.

    4、Immigration/Emigration

    4.1、General procedure: go through the Entry/Transit formalities at the Immigration/Emigration counter with your valid travel documents and itineraries.

    4.2、China visa exemption (Entry): holding confirmed interline air ticket and the stay in Mainland China is not more than 24 hours.

    4.3、 24 hour stay permit (Tips: Passengers with entry into Xiamen, China and an overnight transit please be sure to apply for this permit.)

    4.4、72 hour visa-free transit.

    5、Luggage

    Passengers taking international/regional flights and transfer via Xiamen to other international/regional destinations with both segments operated by Xiamen Airlines at the same day, are eligible for through check-in baggage at the originating airport and do not need to pick up the checked baggage at Xiamen Airport.

    6、Check-in Counter for onward flights:

    E1 counter, International Departure Hall on the second floor (Tips: Check-in counters close 45 minutes before scheduled time of departure for international/regional flights and please arrive at the boarding gate 15 minutes before scheduled time of departure.)

    7、Service information: 0592-5739500 or 95557.

  • III. Service guides for international/regional to domestic transfer service:

    DETAILS

    1. General process:

    Arrival at Xiamen Airport Terminal 3 - Entry formalities (Quarantine, Immigration & Customs) - Check-in for onward flight - Security check – Waiting for departure and boarding

    2. Minimum Connection Time: 90 min

    3. Quarantine Inspection

    Inspection and Quarantine Bureau of China checks all passengers. Passengers with fever, vomiting, diarrhea and other diseases must report to the Inspection and Quarantine officers.

    4. Immigration

    4.1 General procedure: go through the Entry/Transit formalities at the Immigration counter with your valid travel documents and itineraries.

    4.2 China visa exemption (Entry): holding confirmed interline air ticket and the stay in Mainland China is not more than 24 hours.

    4.3、 24 hour stay permit (Tips: Passengers with entry into Xiamen, China and an overnight transit please be sure to apply for this permit.)

    4.4、72 hour visa-free transit.

    5. Luggage

    Passengers taking international/regional flights with transfer via Xiamen to domestic Chinese destinations need to pick up the checked luggage at Xiamen Airport and check-in again to go through the customs and security checks.

    6. Check-in counter for onward flights:

    B11 counter and others

    (except First Class check-in counter), Domestic Departure Hall on the second floor (Tips: Check-in counters close 30 minutes before scheduled time of departure for domestic flights and please arrive at the boarding gate 15 minutes before scheduled time of departure.)

    7. Service information: 0592-5739500 or 95557

  • IV. Service guides for domestic to international/regional transfer service:

    DETAILS

    1. General process:

    Arrival at Xiamen Airport Terminal 3 - Exit formalities (Customs & Quarantine) - Check-in for onward international/regional flight - Exit formalities (Emigration) - Security check – Waiting for departure and boarding

    2. Minimum Connection Time: 90 min

    3. Quarantine Inspection

    Inspection and Quarantine Bureau of China checks all passengers. Passengers with fever, vomiting, diarrhea and other diseases must report to the Inspection and Quarantine officers.

    4. Emigration

    Go through the Entry/Transit formalities at the Emigration counter with your valid travel documents and itineraries.

    5. Luggage

    5.1 Passengers taking Xiamen Airlines-operated domestic flights with connection on Xiamen Airlines international/regional flights via Xiamen Airport at the same day may enjoy the through check-in service (including both passenger and baggage) at the originating airport and do not need to pick up the checked baggage at Xiamen Airport. Check if the through check-in service is available at your originating airport. (linking to Clause 1.5 of this article)

    5.2 Passengers taking domestic flights originating from the airports which the through check-in services are not available, and transferring via Xiamen to international/regional destinations, need to pick up the checked luggage at Xiamen Airport and check-in again to go through the customs and security checks.

    6. Check-in counter for onward flights:

    E1 counter, International Departure Hall on the second floor

    (Tips: Check-in counters close 45minutes before scheduled time of departure for international/regional flights and please arrive at the boarding gate 15 minutes before scheduled time of departure.

    7. Service information: 0592-5739500 or 95557

  • V. Service Guides for domestic to domestic transfer service:

    DETAILS

    1. General process:

    Through check-in at the originating station - Arrival at Xiamen Airport Terminal 3 – Confirm at the Transfer Counter (in the Security Control Area) – Waiting for departure and boarding

    2. Minimum Connection Time: 60 min

    3. Luggage

    3.1 Passengers taking domestic flights and transfer via Xiamen to domestic Chinese destinations with both segments operated by Xiamen Airlines, are eligible for through check-in at the originating airport and do not need to pick up the checked baggage at Xiamen Airport (subject to notification of the originating station).

    3.2 Passengers taking domestic flights and transfer via Xiamen to domestic Chinese destinations with any segments not operated by Xiamen Airlines, are not eligible for through check-in at the originating airport and need to pick up the checked baggage at Xiamen Airport and check-in again.

    4. Transfer counter:

    4.1 In the Security Control Area: Comprehensive Services counter near Gate 5.

    4.2 Outside Security Control Area: B11 counter and others (except First Class check-in counter), Domestic Departure Hall on the second floor.

    (Tips: Check-in counters close30minutes before scheduled time of departure for domestic flights and please arrive at the boarding gate 15 minutes before scheduled time of departure.)

    5. Service information: 0592-5739500 or 95557

  • VI. Transfer lounge

    Xiamen Airlines offers free transfer lounge for transfer passengers matching the following conditions simultaneously:

    1. Both legs of the flights (originating and onward flights) are operated by Xiamen Airlines (Not applicable for code-share or charter flights).

    2. Transfer passengers with a lay-over in Xiamen between 2 to 24 hours.

    3. The itinerary contains at least one international/regional flight.

    4. First/Business Class passengers, Egret Gold/Silver members are eligible to have a rest in the Tea house, which is cooperate with Xiamen Airlines. The above passengers can apply for this service at Transfer Counter. The staff will confirm the information and give you the VIP Transfer Card for Xiamen Airlines. The open time for Tea house is 9:00-21:00.

    5. Economic Class passengers please proceed to Transfer Counter for verification code for Transfer Lounge. The Transfer Lounge is located on B1 floor of Terminal 3.

    6. Information inquiry service: 0592-5739500 or 95557.

    Tips: Transfer passengers match transfer accommodation conditions, can choose either transfer lounge or transfer accommodation to have a rest. Please refer to "VII.Transfer Accommodation" for detail. The transfer lounge does not provide meals and hot food.

    *Transfer Counter is located at the gate of Domestic Arrival Hall of Terminal 3 and opposite to Gate 7 on the first floor.

  • VII. Transfer accommodation

    Xiamen Airlines offers free accommodation for transfer passengers matching the following conditions simultaneously:

    1. Both legs of the flights (originating and onward flights) are operated by Xiamen Airlines (Not applicable for code-share or charter flights).

    2. Transfer passengers with a lay-over in Xiamen between 6 to 24 hours. (Not applicable for G and Z Class).

    3. The itinerary contains at least one international/regional flight.

    4. Standards of free transfer accommodation(according to the class of the international flight):

    TYPES OF PASSENGERS STANDARDS OF HOTELS STANDARDS OF ACCOMODATION
    Economic Class passengers Comfort hotels standard room*
    Egret Gold/Silver members Comfort hotels single room
    First/Business Class passengers Luxury hotels single room
    * Free accommodation in this service refers to one standard room (two beds), which means two passengers with the same gender share one room.

    5. Services provided by Xiamen Airlines include free accommodation for one night and free breakfast. The cost of round-trip transportation between the airport and the hotel must be paid by the passenger(only accept RMB).

    6. Passengers taking transfer flight in the next day, please check out before 14:00pm the next day. Extra charges caused by late check-out shall be borne by passengers.

    7. Xiamen Airline offers complimentary transit hotel accommodation for passengers as described above, which is not bundled with the ticket. Passengers can apply for this service at the transit counter, which is located at the gate of Domestic Arrival Hall of Terminal 3 and opposite to Gate 7 on the first floor.

    8. Service information: 0592-5739500 or 95557

    Notice: According to the regulation of Xiamen Public Security Bureau, Chinese passengers should offer their ID Cards for hotel occupancy and teens under the age of 16 should present their ID Cards or Household Register to check-in for the hotel. If you don’t carry these certificates, you should go to the police station for applying identity document. Thank you for your cooperation.

  • VIII. 24-hour stay permit

    1. Applicable conditions (all of the following conditions are met simultaneously):

    1.1 Foreign nationals holding valid travel documents and need to leave the airport.

    1.2 Holding a valid air ticket for a flight that will leave Mainland China within 24 hours.

    2. Application Procedures

    Please complete the "Departure Card for Foreign Nationals", together with your passport, boarding pass for the onward connecting flight and travel itinerary, go to the Immigration counter to apply for 24- hour stay Permit.

    Please consult the Chinese Exit and Entry authorities in advance on the specific Exit and Entry policies.

  • IX. 72-hour Visa-free Transit

    1. Applicable conditions (all of the following conditions are met simultaneously)

    1.1 Citizens of the 51 countries below:

    24 European Schengen countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia , Spain, Sweden, Switzerland

    13 European countries: Russia, Great Britain, Ireland, Cyprus, Bulgaria, Romania, Ukraine, Serbia, Croatia, Bosnia, Montenegro, Macedonia, Albania

    6 American countries: United States, Canada, Brazil, Mexico, Argentina, Chile

    2 Oceania countries: Australia, New Zealand

    6 Asian countries: South Korea, Japan, Singapore, Brunei, the United Arab Emirates, Qatar

    1.2 Holding valid travel documents.

    1.3 Eligible for entry of a third country/region (such as holding valid visa of a third country/region).

    1.4 holding confirmed onward air tickets to a third country/region and arriving in and departing from Xiamen Airport (XMN) for a maximum transit time at Xiamen City of 72 hours.

    2. Application procedures

    2.1 Complete the “Declaration Form for Foreign Nationals Application for 72-hour Visa-free Transit” and hand it over to Xiamen Airlines staff at the originating airport.

    2.2 Upon arrival to Xiamen Airport please go to the Immigration Counter to apply for 72-hour Visa-free Transit.

DETAILS

DETAILS

DETAILS

DETAILS